Patient Service Representative (PSR),Part-Time Days, 36 Hours, Internal Medicine Plainfield
Patient Service Representative (PSR),Part-Time Days, 36 Hours, Internal Medicine Plainfield
Posted on :
13-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-06-2025
Job Description
Day Kimball Health is hiring a Patient Service Representative for the Internal Medicine Department!
Location: Plainfield CT
Shift: Day Shift 36Hours
Why Choose Day Kimball Health
For nearly 130 years Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community offering accessible and compassionate care close to home. As a non-profit integrated healthcare provider we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.
Patient Service Representative Job Summary
A multi-tasking position that consists of all front-end functions including customer service telephone management scheduling registration copay collections time of service account management coding review charge entry and appropriate cash and end-of day closure procedures. The PSR will ensure that all provider schedules are appropriately populated telephones are responded to according to established protocols and complete registration information is captured prior to or during each patient visit.
Patient Service Representative Key Responsibilities
- Responsible for collaborative interaction with patients physicians other staff members and management patient satisfaction and accurate processing of all front-end functions are integral to the success of this individual
- Follows procedures for verification of patient demographics information including insurance verification prior to the patient visit for all pre-scheduled patients
- Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information. Receives and documents in the information system patient responsible payments including co-payments past balance payments and time of service patient-responsible charges
- Check-out each patient via established policies including charge entry for current visit if appropriate scheduling of future appointments facilitation of ancillary procedures as necessary and provides for the patient a receipt for services rendered
Patient Service Presentative Required Skills and Qualifications
Education:
- Completion of a high school diploma.
- College level courses preferred but not required.
Experience:
- Demonstrated competency with medical procedural coding (CPT/ICD9)
- At least 4 years of relevant front-desk and customer related experience preferably within a healthcare environment
- Demonstrated competencies with cash controls and typing skills at a minimum of 40 WPM.
- Prior experience and demonstrated competence with patient or customer information systems
Benefits
Medical/Dental/Vision
Pharmacy Plan
Basic & Supplemental Life Insurance
Short- & Long-Term Disability
Health Savings Account or Flexible Spending Account
Accident & Critical Illness Coverage
401K Plan with Eligible Employer Contribution
Vacation Time
Sick Days
Paid Holidays
Education Reimbursement
Pet Insurance
Additional Benefits
Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants regardless of race color religion gender national origin age disability veteran status or any other status protected by local state or federal laws. Day Kimball Health is a smoke-free environment.
Are you ready to apply your expertise at the largest employer in Northeastern Connecticut known for its commitment to excellence in individualized care Join our team as a Patient Service Representative in the Internal Medicine Department and experience a culture of teamwork professionalism mutual respect and most importantly a career that makes a difference!
Required Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
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