Recreation Supervisor
Recreation Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Spa and Recreation Supervisor
The Spa and Recreation Supervisor will supervise spa and recreation department. Under the direction of the Spa and Recreation Management team oversee spa and recreation reservations reception and facilities. Maintain day to day operations of the spa and recreation facility to assure a smooth 5-Star experience while exceeding every guests expectation all while maintaining a positive working environment. The Spa and Recreation Supervisor will also ensure that children have fun in a safe clean and supervised environment.
Rate of Pay: 23.34/hr
What you will be doing:
- Attend to the needs of the guests following Fairmont Grand Del Mar Standards
- Demonstrate a professional and positive demeanor with members guests and children
- Accountable for all front office reservations group sales and public area operations.
- Develop and motivate staff to meet and exceed established service standards.
- Create and maintain a professional safe and nurturing environment where the experience at The Grand Del Mar lends itself to making a difference in our guests lives.
- Participate in and lead training for support staff in the areas of safety guest service and team building.
- Address staff and guests concerns or questions resolving appropriately.
- Take ownership of any guest or staff related problem and handle accordingly.
- Assure a clean crisp and sanitary spa and recreation facilities
- Participate in spa reservations front desk group sales and attendant staff to ensure the staff is informed trained and inspired.
- Maintain availability and dedication to Fairmont Grand Del Mar being available to work weekends holidays and evenings.
- Work cooperatively and professionally with all departments.
- Attend regular meetings as directed by the Spa and Recreation Management Team.
- Comply with all Grand Del Mar Company safety and health policies and procedures.
- Maintain a thorough knowledge of all Spa treatments Recreation activities and take home products as well as all retail products.
- Keep management informed with all guest staff and program issues.
- Stay current on all department information become well-versed and trained in its application.
- Perform other duties as assigned by Manager.
- Collaborate with other staff members to maintain a playful organized professional and safe child-responsive environment
- Maintain the work area to ensure a safe and sanitary environment
- Share all pertinent information and give appropriate feedback to staff members and parents/guardians
- This position must also be able to work weekends and holidays
- Assist in the operations and execution of seasonal indoor and outdoor activities
Qualifications :
- Must be professional service oriented accurate gentle and work with attention to detail striving to exceed the expectations of every guest every time.
- High School Diploma or equivalent preferred.
- Valid California Drivers License; CPR certification within 90 days of hire.
- Some computer knowledge helpful; not required.
- Knowledge of Microsoft Office application Book4Time Resort Suite (will train) and basic accounting principles.
- Excellent personal appearance good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus.
- Previous experience working with children is strongly recommended
- Must enjoy interacting with children
- Reliable and energetic with strong communication skills
- Flexible schedule required
- Ability to work well with others
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
