Fairmont Mount Kenya Safari Club has been awarded Africas leading hotel inand 2024 by the World Travel Awards.
We are looking to grow our team and engage a highly motivated and passionate Spa Therapist who will work closely with the team to drive and deliver on the Fairmont promise turning moments into special memories.
- Assist in the operation of all spa departments and to have knowledge of all Spa treatments
- Deliver a variety of spa services (body treatments massages and facials) in a safe and comfortable manner
- Maintain equipment and sample inventory of products
- Keep documentation and maintain clients files
- Keep a clean and stocked room
- Acknowledge and respond to relevant customer queries needs and expectations
- Suggest and promote retail products or additional services
- Uphold hygiene standards and follow health and safety regulations
- Cooperate with and report on administration on any arising issues
- Apply best practices and be up to date with market trends
- Familiarize yourself with emergency and evacuation procedures at the hotel
- Accurately and promptly fulfilling guest requests
- Understand and anticipate guest needs
- Maintain a high level of knowledge which will enhance the guest experience
- Demonstrate a service attitude that exceeds expectations
Qualifications :
- Degree or a Diploma in Beauty or related courses
- 2 years previous experience in a similar role
- Previous experience in a 5 star or Premium hotel in a similar position
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collectively as part of a team
- Excellent planning & Organizational skills
Additional Information :
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
- Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
- Working with a hotel rich in history and known for exemplary services while growing your career
- Work and learn in a magical luxury property
Remote Work :
No
Employment Type :
Full-time