Customer Analytics - Data Scientist Lead
Customer Analytics - Data Scientist Lead
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Job Description
Are you ready to make an impact in the world of consumer banking
As a Customer Analytics Data Scientist Lead within the Affluent Core and Emerging team you will bring a strong background in data analysis focusing on understanding customer behavior and trends within the consumer banking sector and serve as a backup for user experience research providing valuable insights to enhance our customer interactions and product offerings.
Job Responsibilities
- Analyze customer data to identify trends and insights and conduct in-depth analysis of consumer banking data.
- Collaborate with teams to integrate qualitative and quantitative data and study customer behavior and predict future trends.
- Support UX research by analyzing user interactions and feedback and implement research methods to enhance customer experience.
- Develop strategic initiatives for business growth and identify opportunities for innovation and improvement.
- Lead initiatives ensuring team collaboration for strategic goals and work with Strategy Finance and DCE stakeholders.
- Present findings and recommendations to stakeholders.
Required qualifications capabilities and skills:
- Bachelors degree in Data Science Statistics Economics or a related field.
- Experience in data analysis preferably within the consumer banking industry.
- Experience in data analysis tools such as SQL Python R or similar.
- Experience with data visualization tools like Tableau Power BI or similar.
- Ability to work both independently and collaboratively in a team environment with a focus on integrating diverse perspectives and methodologies.
Preferred qualifications capabilities and skills:
- Masters Degree
Employment Type
Full-Time
