Administrative Manager
Administrative Manager
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$ 70000 - 80000
1 Vacancy
Job Description
General Statement of Duties:
The Administrative Manager plays a central leadership role in overseeing the daily administrative operations of a dynamic human services organization. Reporting to the Director of Administrative Support and supporting the President & CEO this position supervises a team of three administrative professionals ensures seamless office operations manages high-level projects and serves as a key liaison to the Board of Directors. This role also oversees event logistics project workflows and safety coordination including acting as Fire Warden for the Brockton office.
Supervisory Responsibilities:
- Supervise and coach a team of three administrative professionals fostering high performance accountability and continuous growth.
- Provide regular performance feedback identify development needs and ensure appropriate workload distribution.
- Coordinate administrative coverage across departments and maintain scheduling for front desk coverage.
Key Responsibilities:
Executive & Board Support
- Provide comprehensive administrative support to the President & CEO including managing a complex calendar email inbox and communications.
- With the direction of EVP of Strategy serve as liaison to the Board of Directors: schedule meetings prepare and distribute agendas and minutes maintain bylaws policies and onboarding documents.
- Ensure timely and accurate submission of state and federal filings and official correspondences.
Project Management
- Lead cross-functional administrative projects from planning through execution ensuring milestones resources and follow-ups are well-managed.
- Track and communicate the progress of key projects action items and organizational initiatives across departments.
Event Planning & Logistics
- Coordinate logistics for organizational events board and committee meetings trainings and special gatherings.
- Delegate the management of event communications tech setup materials preparation catering and onsite support to ensure a seamless experience for participants.
- Organize and minutes the executive team meeting Quality Council and Roundtable.
Administrative Operations
- Oversee administrative support services for executive and senior leadership ensuring consistent service delivery and responsiveness.
- Support process improvements in administrative operations identifying ways to streamline workflows and enhance service delivery.
- Supports the EVP Strategy and Development in projects/committees/initiatives by conducting research data entry creating spreadsheet and collateral.
Office Safety & Facilities Coordination
- Serve as the designated Fire Warden for the Brockton office ensuring compliance with all safety protocols and coordinating emergency procedures.
- Monitor physical office safety needs respond to minor facility concerns and escalate issues as needed.
- Collaborate with Facilities and HR to uphold safety standards manage drills and promote a secure working environment.
Qualifications:
- Bachelors Degree preferred; equivalent experience considered.
- Minimum 5 years of experience supporting C-level executives with 2 years in a supervisory or team leadership capacity.
- Prior experience in a human services or nonprofit environment strongly preferred.
Key Competencies & Skills
- Leadership & People Management: Proven ability to supervise coach and motivate staff; sets clear expectations and fosters a collaborative team culture.
- Project & Time Management: Skilled in organizing complex tasks and projects across multiple departments and stakeholders.
- Event Logistics: Capable of planning and executing in-person meetings and events with attention to detail and strong follow-through.
- Communication: Excellent written and verbal communication skills with the ability to engage professionally at all levels of the organization.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word Excel PowerPoint Outlook) and virtual meeting tools (Teams Zoom).
- Adaptability & Initiative: Comfortable navigating change prioritizing under pressure and stepping up proactively to solve problems.
- Discretion & Confidentiality: Maintains the highest level of integrity in handling sensitive information.
Work Environment & Culture
As part of BAMSIs core administration the Administrative Manager plays a key role in ensuring smooth internal operations and reinforcing a culture of excellence and care. The position is based full-time at the Brockton headquarters and serves as a visible trusted resource across departments.
Required Experience:
Manager
Employment Type
Full-Time
