Student Worker - Office Assistant - North Russell Hall - BC
Student Worker - Office Assistant - North Russell Hall - BC
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Job Description
Job Title: Office Assistant - North Russell Hall - BC
Department: Campus Living & Learning
Hiring Manager: Roses Brown
Work Schedule: Set schedule with some flexibility depending on availability/need. Maximum 20hrs per week.
Desired Length of Employment: 2025 Fall semester primarily might be on going for Spring 2026 semester.
Pay Rate: $8/hr
Job Description:
The purpose of the Office Assistant (OA) position is to provide administrative support to on-campus
communities at Baylor University. As employees of Campus Living & Learning we expect OAs to recognize the value and
importance of the on-campus living experience. In this way the OA should be a helpful resource and referral agent for
residents parents visitors and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learnings
Customer Service Standards. In addition the OA plays a vital role in the safety and security of our residential communities by
being aware of escort and visitation policies verifying resident identity when applicable and communicating issues of concern
to other residence hall support staff.
OA Job Functions
- Monitor door security and inform appropriate staff if any issues arise i.e. Community Leaders (CLs) Residence Hall Director (RHD) and Safety and Security Education Officers (SSEOs)
- Provide administrative support to residents including but not limited to: room access support e.g. unlock codes and checking out equipment
- Assist in maintaining accurate log books for unlock codes maintenance issues equipment check-out lost and found and gift registries
- Be knowledgeable of on-campus locations and resources
- Support residents in communicating issues of concern to other members of the hall staff
- Enforce and uphold Campus Living & Learning policies and procedures
- Complete other administrative tasks as assigned by the supervising RHD
OA Job Learning Outcomes
- Excellent customer service skills (in-person per telephone and via email)
- Organization and creativity in administrative responsibilities
- Proficiencies in problem-solving; responding to issues with consistency accuracy and adaptability
- Understanding of the internal operations of a major complex system (i.e. residence hall)
- This includes but is not limited to: facilities management technical operations safety & security monitoring.
Required Skills
- Typing
- Ability to learn a computer program for Front Desk functions
- Ability to complete administrative tasks as requested
- Ability to provide customer service to a diverse population
- Ability to work on a team
- Time management
- Sound judgement to respond to needs or crises as they arise
Employer: Baylor University
Work Location: North Russell Hall Front Desk
Work Address: 316 Dutton Ave Waco TX 76706
Employment Type
Part-Time
