If you love driving critical thinking and insight into challenging unstructured problems and working with leaders in the organization to bring those insights into action this role is for you. This is a hands-on role however being a part of a small team gives opportunity to take ownership of the customer / business problem across the spectrum from ideation to setting it up for implementation in partnership with stakeholder teams.
Our Mission:
We are powering an automation and self service driven customer journey for AWS customers leveraging a range of Analytics tools to generate business shaping insights.
Analytics topics include but not limited to:
1. Product / Value Proposition design
2. Customer / Go-to-market
3. Customer Experience
4. Business Planning & Forecasting
Key job responsibilities
- Develop launch and scale self-service analytics and insights offerings
- 5 years of relevant professional experience in business intelligence analytics statistics data engineering data science or related field.
- Experience with Data modeling SQL ETL Data Warehousing and Data Lakes.
- Strong experience with engineering and operations best practices (version control data quality/testing monitoring etc.)
- Expert-level SQL
- Proficiency with one or more general purpose programming languages (e.g. Python Java Scala etc.)
- Knowledge of AWS products such as Redshift Quicksight
- Excellent verbal/written communication & data presentation skills including ability to succinctly summarize key findings and effectively communicate with both business and technical teams.
About the team
The Analytics team is a small central group in the AWS Support organization. The team comprises members from a range of skill-sets such as strategy & planning Machine Learning / predictive analytics and Business Intelligence. The Analytics team is responsible for pushing our Product Process and Customer understanding and insight beyond the here and now to create value for the long-term. The team is responsible for coming up with hypotheses uncovering key insights and developing a point of view on actions across the portfolio of our products and services.
About AWS:
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Global Services includes experts from across AWS who help our customers design build operate and secure their cloud environments. Customers innovate with AWS Professional Services upskill with AWS Training and Certification optimize with AWS Support and Managed Services and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners AWS Sovereign Cloud AWS International Product and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
- 5 years of SQL experience
- Experience programming to extract transform and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval data science machine learning and data mining
- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117300/year in our lowest geographic market up to $202800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.