Senior Network Technology Support
Senior Network Technology Support
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$ 105600 - 158400
1 Vacancy
Job Description
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T you wont just imagine the future-youll create it.
Overall Purpose:
Responsible for supporting and maintaining a complex data network involving TCP/IP and related protocol connectivity for networks supporting AT&T customers in a 7x24 environment.
Key Roles and Responsibilities:
Supports and maintains IPAG VPLS and MetroE networks through alarm and ticket systems change management systems software and equipment upgrades individual designed customized scripts customer notifications and business partner escalations.
Provides real time in-depth analysis and trouble resolution of incidents associated with the Juniper Cisco and associated Operations Support Systems and Data Communications Network Technology platforms.
Possesses understanding of Layer Two Switching concepts VLAN configuration and troubleshooting IEEE 802.3z Gigabit Ethernet Standard and solid technical background on Cisco and Juniper MX Platforms.
Requires a solid technical background in data communications switches and routers. Excellent communication and teamwork skills necessary to perform complex assignments troubleshoot and maintain the network and communicate and coordinate with internal and external teams.
Provides tech troubleshooting and leadership to recover from the most complex network problems.
May lead cross-functional teams on specific issues and/or projects.
The position requires an operations/networking background combined with creative and independent thinking.
This includes the ability to analyze complex circuit/networking issues and routing problems an extensive knowledge in network design and maintenance and an overall understanding of the Ethernet transport principles. Must be able to work multiple shifts (days evenings nights) weekends and holidays in 7x24 environment.
Job Contribution:
Technical professional with some experience. Sound technical knowledge growing through application expanding knowledge of ATT technologies.
Education: Typically a BS degree in Math Science or Engineering Computer Sciences or Operations preferred or equivalent related network experience.
Certifications: JNCIS or higher.
Experience: 3 years experience in a network operations environment.
Technical Career Pathway (TCP) role.
Qualifications:
Required:
3-5 years network experience
Desired:
BS including Engineering Computer Sciences or other technical discipline
CISCO and CCNA Certifications
Knowledge of OSI Layer 3
Technical writing skills
Junos Certifications - JNCIS or higher
Project Management skills
Software Testing Skills
Our Senior Network Technology Support earns between $105600-$158400 USD Annual not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite Full-time office role-
AT&T is leading the way to the future for customers businesses and the industry. Were developing new technologies to make it easier for our customers to stay connected to their world. Together weve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work creating the world you always imagined. Ready to #transformdigital with us
Apply now!
Weekly Hours:
40Time Type:
RegularLocation:
Middletown New JerseySalary Range:
$105600.00 - $158400.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Required Experience:
Senior IC
Employment Type
Full-Time
