Customer Experience Partner
Customer Experience Partner
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
Builds strong relationships with customers to gain an understanding of their business delivers excellent customer service and maximizes sales opportunities.
Roles & Responsibilities
- Delivers a positive customer experience for all customers and ensures a smooth execution of the end-to-end shipment lifecycle by working closely with the customer and internal teams.
- Ensures all products and services are sold to the customer to maximize profitability.
- Builds strong relationships with all stakeholders including internal and external stakeholders.
- Is responsible for customer satisfaction and has experience with customer interaction.
- Understands customers business drivers needs and requirements. Manages the sales pipeline segmentation and accurate forecasting.
- Handles incoming customer services queries issues and exception management.
- May support the Customer Experience Partner and internal teams.
- Good communication skills fluent in English and Gujrati.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Employment Type
Full-Time
