Opportunities: Employment Support Services & Income Assistance Caseworker (Caseworker 1-2)
Opportunities: Employment Support Services & Income Assistance Caseworker (Caseworker 1-2)
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Job Description
Competition # :46338
Department:Opportunities and Social Development
Location:YARMOUTH
Type of Employment:Temporary
Union Status:NSGEU - NSPG
Closing Date:26-Jun-25(Applications are accepted until 11:59 PM Atlantic Time)
About Us
Through our services we advocate and help vulnerable Nova Scotians be independent self-reliant and secure. We work collaboratively across the province with a strong dedicated network of supports and staff to achieve desired and shared outcomes for all.
About Our Opportunity
Were hiring dedicated Caseworkers to join our Employment Support Services and Income Assistance (ESIA) team. In this role you will evaluate the eligibility of individuals seeking financial assistance and support ensuring both initial and ongoing eligibility. You will also deliver comprehensive employment support services to Income Assistance recipients and individuals with disabilities helping navigate and guide towards achieving financial independence for themselves and their families.
Primary Accountabilities
As the Caseworker you will deliver the continuum of employment support services and income assistance enhancement activities for clients such as:
- employability assessments counselling/case management;
- workshop facilitation job development/job search services and referrals;
- intakes assessments records maintenance;
- general and/or specialized case management consultation; and
- communication of outcomes to applicants and referrals to appropriate programs and community resources.
In a team environment you work collaboratively with colleagues community and clients to mobilize the clients personal resources toward self-sufficiency using appropriate supporting interventions. Youll facilitate access to training along with the development of training/workshops with external service providers; all of which enable the movement of clients into employment.
Qualifications and Experience
You have completed a Bachelors degree in Social Sciences Business or another related field combined with a genuine passion for making a difference.
You excel in interviewing techniques and communication (both written and verbal) and possess strong planning organizational and crisis intervention abilities. Familiarity with workshop facilitation job development and job search services intakes and assessments are a benefit to this role as well as a solid network of community resources to support clients effectively.
You understand budgetary and case management concepts and demonstrate initiative and sound judgment. A client service focus and an awareness of how factors like culture socioeconomic status gender age and sexual orientation influence client experiences is necessary. The ability to meet deadlines and handle challenging situations with poise is essential.
Fluency in multiple languages is a significant asset enhancing your ability to connect with and support a diverse client base. Other assets include experience with Employment Support and Income Assistance (ESIA) policies and legislation and Occupational Health and Safety responsibilities.
We will assess the above qualifications and competencies using one or more of the following tools: written examination standardized tests oral presentations interview(s) and reference checks.
Equivalency
We recognize equivalent combinations of training education and experience providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include but are not limited to:
- A completed related 2-year diploma along with two (2) years of related experience;
- Four (4) years of related experience.
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as aDefined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here: Benefits for government employees.
Working Conditions
A typical work week is 35 hours with 7-hour days. While your primary work environment will be an office where youll spend substantial time at your computer we offer flexible work options to enhance your work-life balance. As operational needs allow you may have the opportunity to work from home one day per week.
Occasional travel may be required. The role is dynamic and involves navigating time pressures and managing a diverse caseload. Youll need to thrive in a fast-paced environment balancing competing priorities.
Additional Information
This is a Temporary employment opportunity with an anticipated end date of Sept 28 2025. The appointment status (term temporary or casual) is dependent on the start date of the successful candidate.
What We Offer
- Career Development where you have access to career guidance tools resources and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued respected connected and tuned in. We have forward-thinking policies and strategies.
- Countless career paths.
- Department Specific Flexible working schedules.
Pay Grade: PR 04
Salary Range: $1773.75- $2867.11Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative at all job levels of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Indigenous People African Nova Scotians and Other Racially Visible Persons Persons with Disabilities and Womenin occupations or positions where they are under-represented. If you are a member of one of these equity groups you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights you require an accommodation throughout the recruitment process please contact us at
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials the results of which must be satisfactory to the employer. We thank all applicants for the interest however only those selected for an interview will be contacted. All questions and concernsmay be directed to
Employment Type
Full-Time
