Finance & Consumer Service Officer
Finance & Consumer Service Officer
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1 Vacancy
Job Description
Want to know why its an exciting time to join Windermere Firstly there is no other organisation quite like us. Why do you ask We are an independent community service organisation working across the Southeast of Victoria to help those who need it most. Our unique range of services include; Communities for Children Family Health & Wellbeing Childhood Development Education & Support Early Intervention Therapy Services NDIS Support Coordination and Plan Management Homelessness Support Counselling Services assistance to support victims of trauma assault and violent crimes and Recovery Support Services.
Due to increased consumer demand we are seeking a 3x full-time Finance & Consumer Service Officer to join Windermere on a permanent basis. This fundamental and dynamic role will empower you to use your exceptional customer service and finance skills to work with consumers within our NDIS services to ensure their financial and administrative needs are met.
Working with our dedicated Plan Management Services team you will be presented with something new every day and will contribute to positive lasting outcomes in the lives of our consumers. As this role is working within NDIS as such we actively encourage people with lived experience of disability to apply.
We also offer flexible Ways of Working including a combination of working from home and working onsite from our Head Office in Narre Warren
Description
Why work at Windermere
We are committed to outcome-focused care for children families and individuals and to making a positive difference in the community. As well as tailored support services for individuals and families Windermere provides a varied scope of services to support disadvantaged and vulnerable people. Windermere offers a culture of flexibility support and wellbeing.
Staff Benefits - this is where we stand out from the crowd! Windermere offers staff a wide range of unique benefits beyond the salary.
- Flexible Ways of Working - home in the office or combination of both
- Above Award Personal Leave and 17.5% annual leave loading
- Gifted days off (between Christmas and New Year)
- Employee Referral Program - $500 per referral
- Flexible Leave Scheme (50/52 51/52)
- Salary packaging (up to $15900 per year additional $2650 meals and entertainment)
- Structured performance and 1-on-1 development check-ins and secondment opportunities
- Staff discount program for everyday items
- Opportunities for professional development
- Study Leave provisions
- Rostered Days Off
- 9 Day Fortnight
- Paid Parental Leave
Windermere care about staff and strive for continuous improvement which is why we regularly askour staff and consumers about what we can do better. n our staff survey from May 2024 90% of respondents said they were proud to work at Windermere and 89.7% feel we are committed to diversity equity and inclusion.
*As Windermere is a not-for-profit organisation employees are able to claim everyday living expenses up to $15900 against their annual Pre-Tax Salary. Use the salary packaging calculator available here - Salary Packaging Calculator Accesspay- ( And Experiences Key Selection Criteria: If this job excites you then click the Apply button to view the detailed Position Description and submit your also ensure you address the Key Selection Criteria in your application letter. If you require any specific access adjustments or support within the Windermere recruitment interview or onboarding process please contact our Talent Acquisition Specialist via phoneor email Windermere is committed to equity & equality for consumers and employees this by building diverse and inclusive services and work environments where all peoples from Aboriginal & Torres Strait Islander CALD LGBTIQ Communities and those living with disability will know and feel accepted affirmed safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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