Value Realization Specialist
Value Realization Specialist
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Job Description
Working at Mercell
At Mercell were on a mission to revolutionize public procurement making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. Thats what were all about.
With a dynamic culture built on continuous growth trust and collaboration Mercell offers an environment where your talents can thrive. You will be part of an international environment with ambitious and dedicated colleagues who are passionate about what they do and supported to be themselves.
Your Mission
As our new Value Realization Specialist you will be a key player in our Customer Value Delivery Team reporting to the Head of Customer Value Delivery. We are a team of skilled professionals responsible for ensuring our customers achieve seamless integration of Mercells products into their procurement and contract management workflows. By closely collaborating with clients youll empower them to unlock the full potential of our solutions.
This isnt just another implementation role; youll be instrumental in a major strategic initiative focused on evolving our customers foundational operations and maximizing the value they gain from our cutting-edge SaaS platform. Youll play a critical role in delivering excellent implementation services fostering client adoption and ensuring long-term success with our products.
We see the following qualities as important to thrive and evolve in this role:
Service-minded accountable thorough with a positive attitude.
A self-starter who can make efficient and productive use of downtime.
Ability to stay calm under high pressure and tight deadlines.
Core Responsibilities
Implementation Management: Lead the end-to-end implementation of Mercells products ensuring projects meet client requirements and are delivered on time.
Client Training & Adoption: Develop and deliver training materials conduct workshops and support knowledge transfer for client teams.
Configuration & Customization: Collaborate with clients to understand their needs configure solutions and ensure alignment with their business processes.
Project Coordination: Monitor project timelines proactively address potential challenges and maintain transparent communication with clients.
Quality Assurance: Conduct thorough testing of implemented solutions and resolve any discrepancies to guarantee client satisfaction.
Required Qualifications
Bachelors degree or equivalent experience in business technology hospitality or a related field.
Proven experience in project management client implementation or training roles.
Strong communication skills both written and verbal with fluency in Swedish & English.
Hands-on experience with SaaS platforms and client engagement.
Proficiency in developing training materials and delivering presentations.
Familiarity with procurement or contract management processes.
Preferred Qualifications
Experience working in an international cross-functional team.
Problem-solving mindset with a focus on continuous improvement.
Fluency in Norwegian Danish Finnish or Dutch
Start Date: As soon as possible
Duration: Full-time one year.
Workplace Type: Hybrid remote
Location: Stockholm Sweden or Oslo Norway
Application Deadline: 30.06.2025. However do not wait to submit your application - we will read applications and talk to potential candidates as we receive them.
What we Offer
As a growing technology company we are committed to taking care of our employees through initiatives such as hybrid work to support your work-life balance health and insurance plans (may differ per country/office) pension plans paid parental leave social happenings and competitive salary packages. Please see to get more insights on what to expect of perks benefits and culture when joining Mercell.
Has this sparked your interest
Then we cant wait to have you join our mission and look forward to receiving your application! If you have any questions for this position we are happy to chat with you. Please reach out to Hiring Manager:
Twan Hoste
Head of Value Delivery
Email:
We may carry out background checks on applicants to verify information that appears on CVs and other documentation. This background check is carried out by an external party and is not carried out without the consent of the applicant. Current applicants will receive further information about this.
Employment Type
Full Time
