The Vice President of Membership is responsible to the President & CEO for the overall Membership Department. The Vice President oversees programs committees and task forces of the department. The Vice President develops and maintains Membership related resources through new member growth Board of Advisors retention of existing members membership services and non-dues related products and services. Duties include-
- Work in partnership with the President & CEO and volunteer leadership to ensure overall success of the Mobile Chamber of Commerce.
- Promote increased visibility interaction and acceptance of the Chamber and its services in the public and private arenas.
- Provide ongoing communication with the President & CEO to report progress on goals and objectives about Plan of Action and progress made toward accomplishing goals and objectives.
- Drive member Membership dues revenue and average revenue per member.
- Lead communications and initiatives related to the Board of Advisors program.
- Provide program and event execution in line with company budgets ensuring member satisfaction and profitability for each program or event.
- Oversee the annual total resource development campaign Chamber Chase representing a significant amount of revenue each year.
- Implement and monetize programs that align with the Chambers mission and provide revenue to support additional initiatives (Chamber Golf Classic Member Appreciation Day and Business Expo).
- Hire develop and retain membership and sales team managing expectations in line with the Chambers mission.
- Administer activities outlined in the annual budget and develop a plan of action to address any shortfalls.
- Develop additional member value and revenue streams publication and communication of compelling and understandable materials to market the products and services available.
- Develop and direct initiatives to deliver value to member companies and provide support for these activities.
- Represent the Chamber at events including Member recognition at Membership Department events (i.e. BOA Networking and Ribbon Cutting events).
- Support enhancing economic opportunities for all citizens throughout the Chamber and its program of work.
- Oversee the management of the company database with CRM updates for member communications.
- Attend staff VP meetings and safety and health training as required on time and host regular department meetings.
- Provide cross departmental communication and support including participating in event execution.
- Assist with special projects as delegated by the President & CEO.
- Participate in conferences and training as directed.
- Must have flexibility to attend meetings and activities outside regular work hours with travel as needed. A valid driver s license and reliable transportation are required.
- Adhere to scheduled work hours and comply with company attendance policy.
- Follow all safety procedures and policies to maintain a safe work environment.
Requirements
Bachelors degree with a minimum of three years experience in corporate management chamber management or related activities and an ability to communicate effectively with diverse personalities and issues. Excellent planning writing and verbal skills are required.
Bachelor's degree with a minimum of three years' experience in corporate management, chamber management or related activities, and an ability to communicate effectively with diverse personalities and issues. Excellent planning, writing, and verbal skills required.
Education
Bachelors degree