This is a remote position.
Schedule:
Position 1:
Monday to Wednesday: 5:00 PM 9:30 PM
Saturday & Sunday: 8:00 AM 5:00 PM with an hour unpaid break
(Total: 29.5 hours/week)
Days Off: Thursday and Friday
Position 2:
Monday Thursday Friday Saturday Sunday: 5:00 PM 9:30 PM
(Total: 22.5 hours/week)
Days Off: Tuesday and Wednesday
Client Overview:
Join a prestigious high-end salon located in the heart of Manhattan s luxury district. This established business delivers premium beauty services to a discerning clientele maintaining the highest standards of service and professionalism. With a dynamic team of skilled stylists and a commitment to excellence this salon offers an exciting opportunity to be part of a thriving beauty and wellness establishment.
Job Description:
We re seeking a professional Virtual Receptionist to join our client s premium salon team in a remote capacity. This role offers the unique opportunity to work from home while being an integral part of a sophisticated beauty establishment. You ll leverage modern technology including RingCentral and team collaboration tools to manage client communications and scheduling. This position is perfect for someone who excels at customer service and wants to build a career in a professional environment while enjoying the benefits of remote work. You ll be part of a coordinated team effort working alongside in-salon staff to ensure seamless service delivery.
Responsibilities: - Answer incoming calls professionally during salon hours
- Schedule and manage client appointments using the salon s booking system
- Handle client inquiries and provide accurate service information
- Coordinate with in-salon staff through internal chat system
- Monitor and respond to business emails
- Maintain detailed booking records
- Follow specific communication protocols and scripts
- Make outbound calls as needed for appointment confirmations
Requirements
- Excellent English communication skills
- Experience with phone systems and customer service
- Proficiency with RingCentral and scheduling software
- Strong attention to detail and accuracy in information delivery
- Reliable internet connection and quiet work environment
- Ability to work independently while following established protocols
- Professional phone manner and positive attitude
Benefits
Independent Contractor Perks:
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
ZR24131JOB
Excellent English communication skills Experience with phone systems and customer service Proficiency with RingCentral and scheduling software Strong attention to detail and accuracy in information delivery Reliable internet connection and quiet work environment Ability to work independently while following established protocols Professional phone manner and positive attitude