Business Administration Apprenticeship at Powerstart Limited
This is an exciting opportunity to become a key part of the team managing the day-to-day administrative operations of the business. This varied and hands-on role offers full oversight of the order processfrom initial quotes through to dispatch and final delivery. Were looking for a proactive and personable individual who takes pride in delivering exceptional customer service and has a sharp eye for detail.
Apprenticeship Overview:
- Salary:7.55 an hourAutomatic salary increase after 1 year of apprenticeship for those who are 19
- Working Week:Monday to Friday 9 am till 4 pm with a 60-minute lunch break
- Hours:30 hours per week
- Duration:16 months
- Level 3 Business Administrator Apprenticeship standard qualification
- Online training supported by our dedicated tutors
- Location: 2 Cygnus Way West Bromwich West Midlands B70 0XB
Duties:
- To carry out sales order entry processes
- To ensure accurate and timely execution of sales order entry processes
- Inbound call handling and telesales calls
- To highlight sales order/supplier delivery and stock availability conflicts where appropriate
- Liaise with suppliers to ensure on-time delivery
- Ordering and raising purchase orders via the MRP System ensuring timely cost-effective delivery
- Understanding and working with technical products
- Raising invoices and liaising with the Stores department on shipments
- Communicate with couriers/freight forwarders booking collections and despatches
- Collect issue and distribute incoming and outgoing project documentation within pre-agreed timeframes
- Compile and submit data booklets and manuals to the customer.
- Follow up on all outstanding documents from sub-suppliers
- Support the team with documentation for sales orders i.e. certificate of conformity or material certificates
- To provide general administration support to all areas of the business as and when required
- Ensure personal compliance with all Company Health and Safety requirements
- Ensure personal compliance and promotion of the Companys Equal Opportunities and Dignity at Work policies
- Ensure personal compliance with the Companys Bribery policy
- Proactively seek professional development opportunities
- Undertake other duties as requested by a senior member of staff
Preferred Experience & Skills:
- Expert in customer service principles and delivery
- Familiar with Microsoft Office applications
- Attention to detail
- Enthusiastic
- Strong organisational skills
- Excellent communication skills both written and verbal
- Self-motivated
- Good time management and priority handling
- Able to work both independently and within a team
- Professional working attitude
- Flexible mindset
- Team player
- Desire to grow
What training will the apprentice take and what qualification will the apprentice get at the end
The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification.
Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews providing continuous support throughout the apprenticeship program. Depending on the apprentices needs the frequency of these sessions may vary.
What is the expected career progression after this apprenticeship
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Pre-employment checks. Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - Matrix Screening. The company also completes an internal online social media search in line with Keeping Children Safe in Education guidance.
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