IT Technician â Windows 11 Upgrade
IT Technician â Windows 11 Upgrade
Posted on :
12-06-2025
Employer Active
1 Vacancy
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Job Description
Inteldot has over 14 years in the life sciences industry with allocations across Puerto Rico the United States Europe and Japan. This is a great opportunity for one of our leading clients in Puerto Rico.
Description:
The IT Technician will assist with system imaging deployment testing and troubleshooting as part of the Windows 11 upgrade. This hands-on role will work closely with the project team to support smooth rollout and user readiness.
Responsibilities:
- Install and configure Windows 11 on end-user devices.
- Backup and restore user profiles and applications.
- Perform hardware and software compatibility checks.
- Provide on-site technical support and resolve post-upgrade issues.
- Document configurations and changes as per project standards.
Requirements:
- Associate degree in IT or related field; certifications (e.g. CompTIA A Microsoft) preferred.
- 2 years of experience in IT support including OS deployment and desktop support.
- Familiarity with Active Directory SCCM and ITIL processes.
- Excellent problem-solving skills and customer service orientation.
- Experience working in GMP or regulated environments is a plus.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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