IT Technician I/II
IT Technician I/II
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
IT Technician I/II Morristown TN (Iatric Facility)
Location: On-site Department: Information Technology (Corporate)
At Rockline Industries were more than a leading manufacturer and distributor of consumer packaged goods were a family-owned company that values people purpose and progress. Our associates are the heart of our success and were committed to fostering a culture built on our RRITE values:Renew Respect Integrity Teamwork and Excellence.
Were looking for a skilled and motivatedIT Technician I/IIto join our team in Morristown TN. If youre passionate about technology thrive in a hands-on support role and want to grow in a collaborative environment this opportunity is for you.
What Youll Do
As an IT Technician I/II youll be a key player in supporting Rocklines end-user hardware and software systems. Youll take ownership of troubleshooting training and maintaining IT infrastructure across our facility.
Key Responsibilities:
- Provide advanced support for hardware software and peripherals (printers copiers phones scan guns etc.)
- Administer and monitor LAN/WAN networks Microsoft 365 Active Directory and server backups/patching
- Deliver responsive helpdesk support and mentor IT Technician I team members
- Maintain and update documentation for installations and inventory tracking
- Support telecommunications systems including phones PA systems radios and security cameras
- Stay current with IT industry trends and contribute to continuous improvement
- Participate in an on-call rotation to support 24/7 operations. This is an on-site job but off-hours assistance may be completed remotely depending on the required actions.
What Youll Bring
Were looking for someone whos technically skilled communicative and ready to make an impact.
We are hiring for either an IT Tech I or an IT Tech II. Please see the requirements for both positions below.
IT Tech I requirements:
- Associates degree in Computer Science desired.
(In lieu of degree willingness to attain a degree in helpdesk and software support within 6 months - 2 years) - 1-2 Years experience in IT related field in a PC support role required
- Strong oral and written communication skills
- Mechanical aptitude and hands-on problem-solving ability
- Flexibility to work nights weekends and holidays on a rotational basis. This is an on-site job but off-hours assistance may be completed remotely depending on the required actions.
IT Tech II requirements:
- Associates degree in Computer Science required; Bachelors degree preferred
(In lieu of associates degree a combination of education and 4 years of relevant experience) - Strong oral and written communication skills
- Mechanical aptitude and hands-on problem-solving ability
- Flexibility to work nights weekends and holidays on a rotational basis. This is an on-site job but off-hours assistance may be completed remotely depending on the required actions.
Why Rockline
- Privately Held & Purpose-Driven: Were not just about profits were about people and long-term impact.
- Values-Led Culture: Our RRITE values guide everything we do.
- Growth Opportunities: We invest in our associates development and career paths.
- Inclusive Environment: We celebrate diversity and foster belonging.
- Community Commitment: We care about our associates and the communities we serve.
Ready to Apply
If youre ready to bring your IT expertise to a company that values your contributions and supports your growth wed love to hear from you.
Apply today and become part of the Rockline team!
Required Experience:
IC
Employment Type
Full-Time
