Administrative Coordinator (Drop Bury)

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions from construction to drops to fulfillment. TAKs ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams distributors and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We have an exciting opportunity for an Administrative Coordinator to join our Drop Bury team in Memphis TN (office is located at 3955 Vantech Dr 38115). The ideal individual would be a conceptual thinker with a strong attention to detail and superb organizational and time management skills. A multitasker who enjoys variety and thrives in a fast paced always growing environment. If this sounds like you we would love to connect!

Why TAK

• Full Time schedulesincluding some weekends as needed
• Paid Weekly
• Compensation: $18 - 22 per hour DOE
• In-office position with the potential for some remote work
• Full Benefits Package (Medical Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Manage calls and support to assist in driving positive field productivity
• Key and maintain accurate customer service history and service call records
• Assist daily with requesting utility locates as needed
• Access input and manage data in CSG WFX and ACSR Penguin Data
• Close work orders using proper solution and clear codes
• Ad hoc reporting as requested
• Support administrative functions of the office
• Dispatch service requests to available technicians; act as liaison between technician and customer service team members
• Strive to provide the best customer experience every day
• Other duties as assigned

• 1 year(s) of high-level administrative support (senior executive etc.) transportation administration office support or related experience
• Proficient with Microsoft Excel and other Office Suite products - Excel experience required
• Bilingual (English/Spanish) fluency a plus
• Permitting experience a plus
• Ability to learn and utilize role specific equipment and software
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced environment
• Ability to work independently prolonged periods of sitting at a desk and working on a computer while utilizing telephones smart phones and headsets
• Valid form drivers license with satisfactory driving record (free from suspensions or revocations)
• Passing of all pre-employment requirements (MVR Background Check Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability genetic information protected veteran status or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting