Senior Manager, Wholesale Sales Operations
Senior Manager, Wholesale Sales Operations
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Salary Not Disclosed
1 Vacancy
Job Description
About Away
We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on we now offer a range of luggage and travel essentials for every journey. Together we create innovate and embark on this journey as a community of travelers helping to make travel more seamless for everyone.
Join The Crew
We are hiring a Senior Manager of Wholesale Sales Operations to join our Wholesale team and lead the operational backbone of our fast-growing wholesale channel. Reporting to the Director of Wholesale this role will take Away further by driving flawless execution across order management inventory allocation and retailer compliance in turn ensuring our products reach customers efficiently and accurately while supporting the channels rapid scale.
What youll do as the Senior Manager of Wholesale Sales Operations
Order & Systems Management
Youll own end-to-end wholesale order entry and tracking ensuring accuracy and timeliness across EDI and ERP systems
Youll ensure compliance with retailer routing guides shipping windows and labeling requirements to minimize chargebacks
Youll manage SKU setup product data pricing updates and availability across wholesale systems and portals
Youll develop tools and trackers that improve visibility and accountability across the order lifecycle
Youll collaborate with internal and external stakeholders (Sales Planning Logistics 3PLs) to problem-solve order exceptions or fulfillment delays
Inventory Allocation & Fulfillment
Youll partner with Planning and Logistics teams to maintain healthy stock levels balancing wholesale demand with inventory constraints
Youll own the seasonal allocation and delivery calendar ensuring account expectations are met while protecting broader inventory health
Youll track order status and delivery compliance to proactively identify and resolve issues with our 3PL
Youll help coordinate seasonal sell-in and reorder execution enabling Account Executives to focus on growth
Reporting & Process Improvement
Youll build and maintain reporting dashboards across bookings shipments and account performance
Youll identify recurring issues or inefficiencies and implement process improvements to scale the business with speed and accuracy
Youll support post-season analysis and channel recaps including returns and shipping performance
Account Onboarding & Setup
Youll project manage the onboarding of new wholesale accounts ensuring a seamless and compliant launch experience
Youll create onboarding checklists and timelines for each account tracking against internal and external deadlines
Youll coordinate cross-functional partners (Sales EDI Logistics Finance) to ensure all systems and processes are set up ahead of time
Youll ensure initial orders ship on-time in-full and in compliance setting a strong foundation for future growth
Who you are
You have a dedicated amount of experience in wholesale operations demand planning or sales support within a fast-paced CPG or retail environment; experience at the Managerial level required in order to drive business goals forward
Youre highly organized and detail-oriented with deep familiarity with systems like Microsoft D365 JOOR/NuOrder SPS Commerce or similar
You love solving operational puzzles and know how to build a process where there isnt any
Youve worked with 3PLs and understand how to hold partners accountable to SLAs and timelines
You have strong Excel/Google Sheets skills and can translate complex data into actionable insights
Youre a team player who thrives in cross-functional environments and youre always looking for ways to help others move faster and smarter
Youre energized by speed precision and the satisfaction of running a channel that just works
Youre creative and innovative; you love to build great new things that are fresh and unique while staying on brand
Youre agile and motivated by a fast-paced and ever changing environment
Youre passionate about transforming travel for all (but thats a given!)
Excited to join the team but not sure you meet all of the qualifications Please apply wed still love to hear from you.
Who We Are
Were travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings.
Were driven. The work we do matters and collectively drives impact. No matter the job title everyone at Away is a meaningful contributor in unlocking our ever growing potential.
Were supportive. We value the entirety of your lifes journey not just the milestones. Youll find an environment that celebrates balance understanding that your personal passions and commitments outside of work are threads of the same fabric that makes you unique.
What We Offer
At Away we believe in the power of an inclusive competitive and equitable total rewards program. Our compensation is purposely structured as one rate to provide transparency in the hiring process while honoring our internal pay bands. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.
Compensation: $135000.00 annually
This role is eligible to participate in Aways Annual Company Performance Incentive Bonus Plan the terms of which are determined at the discretion of the company
Equity Grant: commensurate with level determined at the discretion of the company
Benefits Overview:
Take care of yourself and your family through our health insurance offerings
Invest in your future by participating in our 401(k) (with a company match!)
Find balance through our many paid time off programs (vacation wellbeing holidays summer Fridays and compassion leave - just to name a few!)
Build your travel uniform through discount codes product stipends and giveaways
Give back through company-sponsored volunteer and charitable opportunities
How We Work
This is an office-based position that works from our Soho NYC office four days a week. Our working hours are 9am-6pm et but we embrace a common-sense approach to flexibility in the workplace. Its about being present engaged and balancing work with real-life needs.
Our Commitment
As a company that values diversity equity and inclusion Away seeks individuals of all backgrounds and experiences to apply for this opportunity. Were creating an environment where everyone can thrive. Our customers are global and diverse so were building a team that is too. Through initiatives like our Employee Resource Groups anti-racism training and bias prevention initiatives were building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.
EEOC Statement:
Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer we do not discriminate based on race color religion sex (including pregnancy gender identity gender expression and sexual orientation) national origin age veteran status genetic information or disability.
Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability you may contact us at
Required Experience:
Senior Manager
Employment Type
Full-Time
