Technical Solution Architect, ServiceNow
Technical Solution Architect, ServiceNow
Posted on :
12-06-2025
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1 Vacancy
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Job Description
Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres really only one: Zones First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on X @Zones and LinkedIn and Facebook.
Position Overview:
The Technical Solutions Architect ServiceNow provides pre-sales technical assessments design and development of Cloud & Data Center solutions and services. This role works cross-departmentally with Zones Sales Service Delivery TSC PPM and Marketing teams to act as a liaison and ServiceNow Subject Matter Expert (SME). The TSA will collaborate with the Practice Leader to define execute and monitor the go-to-market (GTM) strategy focused on expanding Zones capabilities across industries.
As an enabler the TSA Architect builds consensus drives alignment creates tools cultivates skills and designs scalable and innovative solutions aligned with the Zones GTM strategy. We are seeking candidates located in the Central & East regions of the US.
What you will do as a Technical Solution Architect:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This role requires up to 20% travel.
- Act as the SME for the Zones ServiceNow Practice with deep understanding of platform capabilities (e.g. ITSM ITOM ITAM (HAM/SAM) HRSD CSM HRSD SecOps App Engine).
- ServiceNow ITOM Projects Discovery Service Mapping Asset Management HAM & SAM Event Management and CMDB & CSDM.
- Assist in the development of ServiceNow products services and solution offerings aligned to GTM strategy.
- Green field implementations of ServiceNow ITSM ITOM ITBM and CSM frameworks
- Lead internal enablement initiatives across Marketing Finance Sales and Delivery to drive ServiceNow market penetration.
- Stay current on ServiceNow platform updates industry technology trends competitor offerings and pricing.
- Deliver compelling ServiceNow presentations solution demos and proof-of-concepts (POCs). Facilitate Quarterly Business Reviews focused on ServiceNow adoption and impact.
- Join sales on customer-facing discovery calls to understand business needs and design tailored ServiceNow solutions.
- Provide ServiceNow solution design configuration optimization and capacity planning for client environments.
- In coordination with leadership expand Zones ServiceNow capabilities and support talent and skill development across the ServiceNow practice.
- Lead evaluations and partner onboarding for ServiceNow technology and solution alliances.
- Plan and execute training programs to enable Zones technical sellers and solution architects to build competitive high-impact ServiceNow solutions.
We are seeking candidates with the following qualifications and skills:
- 12 years in Solution Architecture; 8 years working with the ServiceNow platform across enterprise environments.
- Strong understanding of ServiceNow modules and the ability to tailor solutions based on client business processes and goals.
- Demonstrated ability to develop creative scalable solutions to advanced ServiceNow-related technical challenges.
- Excellent project management and multitasking skills with strong stakeholder engagement across technical and business teams.
- Outstanding communication skills with the ability to bridge business needs with technical execution.
- Team-oriented highly collaborative with a proactive customer-first mindset.
What you will bring to the team:
- BA/BS in Computer Science Information Technology or related field.
- Proven experience in products & services-led selling with a strong focus on ServiceNow platform sales and delivery.
- ServiceNow Certified System Administrator (CSA) / Certified Implementation Specialist (CIS)
- One or more advanced certifications (e.g. CISITSM CISITOM App Engine Studio)
Qualified candidates can expect a salary range of $150000 - $200000 bonus.
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Zones offers a comprehensive Benefits package
While were committed to providing top-tier solutions were just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits including medical/dental/vision coverage life insurance a 401(k) plan with matching provision paid time off and much more. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse.
At Zones work is more than a job with exciting careers with a global team who are client centric have a passion for tech who embrace change and lifelong learning in a collaborative culture. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
While were committed to providing top-tier solutions were just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits including medical/dental/vision coverage life insurance a 401(k) plan with matching provision paid time off and much more. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse.
At Zones work is more than a job with exciting careers with a global team who are client centric have a passion for tech who embrace change and lifelong learning in a collaborative culture. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran status or on the basis of disability.
Zones participates in E-Verify. E-Verify is a system that compares information from a team members Form I-9 to federal records to confirm their eligibility to work in the United States.
Employment Type
Full-Time
Key Skills
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