Business Analyst (Technical) - Toronto
Business Analyst (Technical) - Toronto
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Job Description
Job ID: 202588
Required Travel :No Travel
Managerial - No
Location:Canada-ON Toronto Richmond St. (AM)
Who are we
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations. Listed on the NASDAQ Global Select Market Amdocs had revenue of $5.00 billion in fiscal 2024. For more information visit
In one sentence
Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions.
What will your job look like
Deep understanding of BSS/OSS domains (e.g. Order Management Charging & Billing CRM Catalog Network Activation Mediation).
Participate in end-to-end solution design discussions providing technical inputs and feasibility assessments.
Collaborate with cross-functional teams including Business Analysts Developers Testers and Solution Architects.
Quality check for solution documentation before sharing to customer.
Conduct impact analysis for change requests and identify technical risks and dependencies.
Assist in issue analysis and resolution during development testing and post-deployment phases.
Interact with customers and internal teams to clarify requirements and provide technical insights.
Ensure compliance with best practices and Amdocs delivery methodology.
All you need is...
Degree in Computer Science or Industrial Engineering & Management - Information System.
Customer-facing experience ability to communicate the Amdocs solution using various methods (presentations demos and so on).
Wide knowledge of relevant products and E2E Business process.
Knowledge of the telecom industry and Amdocs business processes (ETOM ASOM).
Experience in managing a team in cross-Amdocs domain solutions.
Why you will love this job:
Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.
Be a key member of a global dynamic and highly collaborative team with various possibilities for personal and professional development!
You will have the opportunity to work in multinational environment for the global market leader in its field.
We offer a wide range of stellar benefits including health dental vision and life insurance as well as paid time off sick time and parental leave!
Required Experience:
IC
Employment Type
Full Time
