ServiceNow-ITSM- Integration- Custom Spoke- Integration hub-Senior
ServiceNow-ITSM- Integration- Custom Spoke- Integration hub-Senior
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Job Description
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
ServiceNow Senior- ITSM Integrations Custom Spoke Integration hub
The Solution Architect is responsible for the overall design mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools identify ServiceNow platform solution options define ServiceNow solution requirements determine and define integration requirements and develop overall architecture and implementation plans.
Key Deliverables:
- Lead and deliver requirements scoping and design workshops ensuring requirements are well documented
- ITSM Integrations Custom Spoke Integration hub implementation experience or worked as ITSM Integrations Custom Spoke Integration hub Architect on 2 or more project is must.
- Provide expert level support and technical mentoring to implementation team
- Maintain deep comprehensive knowledge of ServiceNows capabilities and constraints.
- Recognize and develop opportunities to leverage ServiceNow as a platform.
- As a senior technical member of the team deliver hands-on configuration development and integration services and serve in a delivery assurance capacity for all project deliverables
- Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles
- Support practice build efforts to include development of practice intellectual property (IP)
- Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstrations
- Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
- Responding to Request for Information/Proposal documents
- In conjunction with Sales Personnel and Professional Services conduct transition briefing communicate commitments expectations etc in preparation for deployment
- Act as the ServiceNow subject matter expert at Executive briefings/marketing events
Qualifications:
- More than 3-6 years of experience in the IT industry.
- Background and deep experience with ServiceNow integration are mandatory with accreditations covering the full range of ServiceNow products
- Experience as a developer is must.
- Engaging presentation style with the ability to control and manage multiple presentation scenarios
- Ability to work under pressure and work on multiple campaigns at the same time
- CIS- ITSM Certification
- Nice to have- certifications on ITSM Integrations Custom Spoke Integration hub
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Employment Type
Full Time
