Sales Account Manager - Software
Sales Account Manager - Software
Posted on :
12-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
12-06-2025
Job Description
Purpose
Education and Experience
- To document the description responsibilities and requirements for the Sales Account Manager position.
- The Sales Account Manager will be responsible for not only maintaining and expanding relationships with existing clients but also qualifying opportunities for new business. This role involves managing a portfolio of client accounts defining a sales strategy and providing feedback to internal teams for client satisfaction and product development.
- President of Inevia
- A Software Sales Account Manager job description generally focuses on maintaining and expanding relationships with existing clients while also identifying opportunities for new business. This role involves managing a portfolio of client accounts understanding their needs and collaborating with internal teams to ensure client satisfaction and growth.
- Sales Strategy & Execution
- Create a sales strategy that aligns with company objectives.
- Meet or exceed quarterly and annual revenue targets.
- Identify high quality leads and qualify new business opportunities
- Support proposal development pricing strategy and contract negotiation.
- Client Relationship Management
- Serve as the primary point of contact for all assigned accounts.
- Build and maintain strong trusted client relationships across all levels of the organization.
- Understand client business goals organizational dynamics and market positioning.
- Act as the voice of the customer internally to advocate for client needs.
- Performance Tracking & Reviews
- Track key performance metrics such as revenue churn usage and engagement.
- Conduct regular Quarterly Business Reviews (QBRs) with clients.
- Maintain accurate client data and activity logs in CRM systems.
- Provide regular reporting to leadership on account health and pipeline.
- Internal Collaboration
- Coordinate with Product Marketing and Development teams to deliver integrated solutions.
- Ensure timely delivery of technical assistance onboarding and ongoing support to clients.
- Contribute feedback to help shape product direction and roadmap.
- Participate in internal account review meetings and customer support planning.
- Account Ownership & Growth
- Manage a defined portfolio of strategic and mid-tier client accounts.
- Develop account plans that align with client goals and revenue targets.
- Ensure client renewal and contract retention rates remain above target thresholds.
Education and Experience
- Bachelors degree in business marketing or a related field or equivalent professional experience.
- 3 years of experience in B2B software sales or account management.
- Proven record of successfully managing and growing customer accounts.
- Familiarity with SaaS business models and customer success frameworks is preferred.
- Excellent verbal and written communication and presentation skills.
- Strong interpersonal skills with the ability to build rapport with executive-level clients.
- Proficiency with CRM software (e.g. Salesforce HubSpot) and reporting tools.
- Strong problem-solving and negotiation skills.
- Highly organized with the ability to manage multiple priorities and deadlines.
- Analytical mindset with the ability to interpret sales data and trends.
- Understanding of the software industry including trends and competitive landscape.
- The Sales Account Manager must exemplify Inevias Core Values:
- Fanatical Customer Service
- Absolute Ownership
- Passion for Improvement
- Uncompromising Integrity
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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