DescriptionPosition Summary:
Assists the corporate Remarketing sales and management team (FSRs Call Center Dealer Manager Sales Manager) with administrative duties relating to the sale of used vehicles and the processes related to the RTC program. Support will be provided to coordinate the completion of pending transactions with retail fleet and wholesale customers via both phone & e-mail communication. Provides marketing support by mailing flyers and posting ads in various advertising mediums.
Major Responsibilities:
Post-Sale Coordination to include: confirming that units are ready to go sending notifications to Districts collecting payments processing warranty paperwork coordinating wire transfers and providing customer assistance.
Pre-Sale Coordination to include: working with Districts to determine unit availability fulfilling requests to generate pictures of units creating & fulfilling specification requests and scheduling appointments.
Marketing support to include: sending mailers to prospects pulling prospect reports placing advertisements and sending thank you letters.
Other projects and tasks as assigned by supervisor.
QualificationsQualifications:
2 years of administrative / departmental support experience required
Requires strong organizational and time management skills and the ability to multitask
Requires strong communication skills
High School Diploma or equivalent required
Associates or Bachelors degree preferred
Proficiency in the use of Microsoft Excel required
Prior experience with AS400 preferred
Customer service skills ability to work independently and organizational skills required
Regular predictable full attendance is an essential function of the job
Willingness to travel as necessary work the required schedule work at the specific location required complete Penske employment application submit to a background investigation (to include past employment education and criminal history) and drug screening are required.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job the associate may be required to stand walk and sit. The associate is frequently required to use hands to touch handle and feel and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
Retail Truck Center Coordinator - Melrose Park
