B2B Travel Agent (German)
B2B Travel Agent (German)
Posted on :
12-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
David Kennedy Recruitment is working with a leading travel management corporate card and expense management company that is looking to recruit German speaking B2B Travel Agent to join their team in Portugal.
Position: Travel Agent
Location: remote Portugal or hybrid Lisbon (candidates discretion)
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Assist travelers with best-in-class personalized support
- Solve issues with any travel or tech related help they may require ranging from standard platform queries to last-minute emergency travel situations
- Stay up to date with travel industry and platform knowledge to deliver unparalleled service and support further companys success
- Build meaningful relationships across global teams
- Provide feedback to product and engineering team necessary for product improvement
- Meet and exceed KPIs.
REQUIREMENTS:
- Native/fluent in German both oral and written. Fluent in English (B2 or higher)
- Previous working experience in a customer service roles ideally covering travel and hotel segments
- Previous experience working with GDS systems (Sabre Amadeus Galileo Worldspan) is mandatory
- Metrics driven as an indicator and motivator of success
- A skilled communicator who enjoys creating personalized verbal and written communication
- A team player who thrives in collaborating giving and receiving feedback and lifting others up
- Computer literate and confident using tools such as Gmail Zendesk Slack and Salesforce as well as our unique in-house travel customer service platform
- Flexibility to work non-traditional shifts (early mornings late evenings and weekends) as we scale our support organization
- Working schedule: Monday to Sunday 07 AM - 10 PM rotating schedules.
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Generous medical plans dental and vision benefits with premiums
- Paid parental and bereavement leave
- Subsidized commuter benefits
- Mental health support
- Connectivity stipends
- And many others!
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
