Customer Support Representative (Swedish Speaking)
Customer Support Representative (Swedish Speaking)
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Job Description
Do you love talking with people and solving problems Are you eager to learn and continuously develop If so we have the job for you!
We are looking for our next Customer Support Representative to join our European Support Team. Youll work alongside fun energetic colleagues and youll be responsible for converting customers into passionate SuperOffice evangelists. We are looking for someone to support our Swedish speaking customers so speaking Swedish is a requirement for this role.
Your Role:
- Communicate with customers via phone email and chat
- Provide knowledgeable answers to questions about product pricing and availability
- Cross collaborate with our internal departments to meet customers needs
- Master the Costumer Service module of SuperOffice and actively use additional programs for identifying and resolving customers challenges faster
Your Superpowers:
- At least 1-3 years of relevant work experience
- Excellent phone etiquette
- Excellent verbal written and interpersonal skills
- Ability to multi-task organize and prioritize work
- Fluency in both English and Swedish
What do we offer:
- Opportunities for professional growth and development
- A collaborative culture that values creativity and innovation
- 1200 - 1800 EUR net monthly
- A workplace culture that values creativity innovation and inclusivity.
- Your very own passport to Superland (our in-house nation with a constitution flag and of course passports).
- Breakfast every month on the first Tuesday.
- 16 hours off per year for team and individual volunteering.
- Travel and health insurance.
- Massage chairs table tennis foosball and chess in the office.
- 4 days per year dedicated to self-study and skill development.
- 5 extra vacation days after 5 years (3 in your 3rd year and 2 more in your 5th year).
- Whether youre commuting by train bus or tram SuperOffice provides support for public transportation costs tailored to individual circumstances.
About SuperOffice:
Driven by a passion for customer relationship management SuperOffice is one of Europes leading suppliers of CRM solutions to the business-to-business market. Our software supports the individual user in achieving stronger sales marketing and customer service productivity. Loved by over thousands of happy customers SuperOffice is the preferred choice.
SuperOffice was founded in Norway in 1990 and today we are 250 people located in Norway Sweden Denmark Germany Netherlands Switzerland and Lithuania.
Are you excited about this position but not sure if you meet all the qualifications At SuperOffice we are dedicated to building a diverse inclusive workplace and research shows that some applicants are less likely to apply if they do not meet all the requirements. If you think you are a great fit for this role we strongly encourage you to apply. You may be just the right candidate for this or other roles.
Employment Type
Full Time
