Social Media Manger
Social Media Manger
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Job Description
Our client provides businesses with a professional phone system that enables teams to manage customer calls efficiently. Their goal is to help businesses improve the quality of their customer interactions while enhancing operational efficiency.
We re looking for a Social Media Manager with strong creative instincts a strategic mindset and a deep understanding of internet culture. This person will lead our client s social media efforts from curating content to managing campaigns while making sure everything aligns with the brand.
If you re someone who loves jumping on trends turning insights into strategy and using content to drive real business growth this role is for you.
Key Responsibilities
Own and manage all social media platforms (Instagram Twitter/X LinkedIn TikTok)
Monitor trends viral content conversations and tie them back to our client s mission in a meaningful and timely way
Plan curate and publish creative content across all platforms to increase engagement and visibility
Collaborate cross-functionally with Product Design Growth and Customer Success teams to support marketing campaigns
Strategically manage organic and paid social campaigns from start to finish
Use tools like Hootsuite to schedule monitor and analyse content performance
Track performance metrics and optimise based on data and user insights
Develop a consistent tone of voice that builds brand recognition and strengthens community trust
Key Success Metrics
Growth in engagement rate and follower count across platforms
Increase in link clicks and social-driven web traffic
Improved brand visibility and consistency online
Campaign success rates based on defined objectives (reach engagement conversions)
Timely and relevant engagement with social trends
Quality of content and alignment with brand essence
Requirements
3 years experience managing social media for a brand preferably in a fast-paced environment
Strong understanding of social media algorithms culture and real-time marketing
A creative thinker with the ability to execute ideas fast
Proficiency in social media scheduling and analytics tools (e.g. Hootsuite Buffer Later etc.)
Excellent written communication skills and an eye for compelling visuals
Familiarity with tools like Canva CapCut or Adobe Suite is a plus
Analytical and data-driven comfortable using insights to guide strategy
Benefits
Be part of a company solving a deep and urgent problem for African businesses
Collaborate with a smart driven and kind team
Freedom to take ownership and innovate
Opportunity to shape the voice of one of Africa s most promising startups
Work remotely with flexible hours
Competitive salary and performance-based growth opportunities
Employment Type
Full Time
