Salary: Dependent on experience
Working Hours: 8:30AM - 5:30PM (37.5 hours)
Location: Field Based - UK
Responsibilities:
- Have a strong understanding of the managed IT services offered including Monitoring and maintenance data backup and disaster recovery network management cloud services cybersecurity vender management and help desk support.
- Demonstrate product and industry credibility to customers and internal teams and provide strategic guidance on the latest IT Services and technologies.
- Understand client requirements and provide expert advice on IT strategy helping businesses align their technology with their overall business goals.
- Drive customer satisfaction and retention through collaboration with internal delivery and support teams ensuring timely delivery of services addressing client concerns and proactively identifying opportunities for improvement.
- Stay informed about industry trends emerging technologies and competitive offerings.
- Meet and exceed sales targets and performance metrics set by the company.
- To accurately report sales forecast and pipeline using relevant company systems
- Provide feedback to internal heads on improvements to Daisys value proposition.
Qualifications :
- Solid understanding of IT concepts technologies and best practices.
- A technical aptitude with a solid technical understanding of IT infrastructure Networking cloud computing cybersecurity and managed services. The ability to provide accurate information and address technical presale queries from customers.
- Experience in Sales and Account Management in the Managed IT Services Industry or similar.
- Strong customer relationship management skills are crucial for building and maintaining positive relationships with clients. This involves being responsive proactive and attentive to client needs and concerns.
- Excellent communication and presentation skills with the ability to articulate complex technical concepts to non-technical audiences.
- Strong sales skills and a proven track record of their sales performance are essential including prospecting lead generation negotiation and closing deals.
- Ability to work independently and collaboratively.
- Relevant certifications such as ITIL or vender are beneficial.
- Driven individual looking for progression with a strong work ethic.
Additional Information :
What are the benefits of working at Daisy
Our ethos is simple: the more you put in the more you get out.
Here are some of the benefits that we offer
- 25 days holidays plus bank holidays and an additional day for each year of service up to 30 days!
- Holiday purchase scheme
- 500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Sim deals for you and your family/friends
- Access to discounts and savings at more than 1200 retailers
- An additional day off on your birthday or if youre getting married
Remote Work :
Yes
Employment Type :
Full-time