drjobs Back Office Administrator

Back Office Administrator

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1 Vacancy
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Job Location drjobs

Cebu City - Philippines

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Familiar with back office system terminology and product configuration logic; responsible for executing system setup tasks accurately according to internal and client requirements.
  • Create new client profiles in the backend system by manually setting relevant parameters and product configurations such as currency types product rules platform types and compliance requirements; update associated documentation and task tracking records.
  • Configure different product skins based on client needs and manually establish corresponding settings.
  • Adjust product table parameters based on different currencies regulations and internal control requirements.
  • Create and manage user groups with specific conditions as required and maintain user count within each group.
  • Handle configuration updates such as table name changes order adjustments and table assignment/unassignment; ensure all changes are reflected in the internal knowledge base (Wiki) and task management system (Jira).
  • Collaborate closely with departments including Integration Delivery QA Customer Support Account Management Compliance Data Product and Development to ensure product setup aligns with all standards and processes.
  • Write and maintain internal knowledge base documentation to support operational consistency.
  • Respond promptly to new requirements or process updates by adjusting backend settings and updating relevant documentation.
  • Provide coverage for team members during their leave to ensure smooth departmental operations.

Qualifications :

  • No specific degree required. However most team members come from Business or Language-related fields.
  • 12 years of work experience is preferred but we also welcome fresh graduates who are eager to learn and can be easily trained.

  • No specific industry experience is required.

  • Soft Skills:

    • Stable and reliable

    • Highly organized and detail-oriented

    • Strong communication and interpersonal skills

    • A proactive attitude with a willingness to learn

    • Open to challenges and adaptable to change

    • A team player who enjoys working with others

  • Technical Skills:

    • Basic proficiency in Microsoft Office tools especially Excel

    • Familiarity with any task management tools is a plus

    • No advanced technical skills required beyond basic computer literacy


Additional Information :

We offer: 

  • A key role in launching and managing our first studio in Cebu Philippines
  • Competitive remuneration package
  • A unique opportunity to gain extensive hands-on experience
  • Professional and personal development opportunities

If you are interested apply by sending in your resume/CV.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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