Clinical Office Administrator
Clinical Office Administrator
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Job Description
Experience the Matrix Providers Advantage. We firmly believe that a healthy work/life balance enables you to perform at your best. Our mission is to serve Americas military family by aligning exceptional healthcare workers like you with rewarding career opportunities.
We are hiring an Clinical Office Administrator to join our team of talented medical professionals to assist with one-time non-treatment Veteran Disability Exams in Raleigh NC.
- Employment Status: Part Time
- Compensation: This is an hourly position paid by-weekly.
- Schedule: Part Time Tuesday/Wednesday/Thursday 7:30am-5:30pm.
- Benefits:
- 401(k) Plan
General Summary of Position
The Clinical Office Administrator performs administrative duties in a healthcare setting. Duties may include greeting veterans effectively managing office functions ensuring exam entry is complete telephone and clerical support.
Required Qualifications:
High School Diploma or GED required.
Certification: Have an active and valid Basic Life Support (BLS) certification.
Individuals must be able to work independently and as part of a team have good interpersonal skills and a willingness to be flexible and adapt to changing situations.
Candidates must possess computer skills: Microsoft Office Suite programs Gmail and Google Drive setting up printers troubleshooting internet issues ability to learn new programs and systems.
This job may require sitting for long periods bending twisting and occasionally lifting/carrying more than 50 pounds.
Responsibilities:
Receives and screens telephone calls and visitors to the office. Determines the need(s) of the caller/visitor and addresses them accordingly providing information per organization policy. Takes and forwards messages.
Makes appointment confirmation phone calls. Provide instructions to patient explain an upcoming exam and/or answer questions.
Make call outs to veteran if exam date and time needs to be modified same day.
Greets Veterans by completing check-in process and performs necessary screenings for
appointments. Obtains necessary demographic information signatures copies etc. Verifies all information.
Maintains compliance files records logs charts in accordance with Optum Serve and Federal State and Local regulatory contractual and organizational guidelines including HIPAA as outlined in training and policies/procedures quality assurance and improvement processes.
Maintains and orders supplies for personnel/department as needed or requested.
Receives and opens incoming mail and packages. Reviews sorts and directs to the appropriate person.
Acts as point of contact for repairs installations record retrieval and other company needs.
Assists with orientation for new staff and practitioners.
Contacts IT for assistance with issues in the office.
Performs light cleaning and sanitization of common areas and front desk area.
Chaperone exams as requested by examiner and exam type.
Performs any other duties as directed by Optum Serve leadership.
Commitment to serving Veterans including those with service animals ensuring they are not refused service.
Matrix Providers will never request any form of payment from candidates in exchange for consideration for employment. Furthermore all communication from Matrix Providers will be conducted exclusively through official Matrix Providers email addresses. Any correspondence from alternative email addresses should be considered fraudulent.
Matrix Providers is an equal-opportunity employer. Qualified applicants will receive consideration for employment regardless of race color religion sex sexual orientation gender identity national origin disability or protected veteran status. For our EEO Policy Statement please see To learn more about our Benefits Packages please see Providers endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please get in touch with our Recruiting Hotline Number 1- TTY LINE . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
#INDSD
Required Experience:
Unclear Seniority
Employment Type
Full Time
