Essential Functions
Perform Reception Duties Provide high-quality responsive customer service which includes but is not limited to answering and directing phone calls greeting and directing customers answering customer questions maintaining a positive and helpful presence at the front desk and supporting day-to-day operations of the Adult Education program. Perform Data Entry by entering incoming documents into the document tracking systems. Prepare reports as requested. Maintain Student Files Maintain student files; ensure that information is complete. Update files with new information. Image Student Files. Enter student files into the College network imaging system. Organize student files and prepare them for imaging. Use scanning equipment to image and index documents. Verify the integrity of the information. Retrieve documents from the imaging system for students and staff as needed. Maintain Office Supplies and Instructional Materials Inventory order receive and distribute office supplies and instructional materials as needed. Maintain the Adult Education Office. Maintain office organization expediency quality control accuracy and workflow for assigned duties. Demonstrate resourcefulness and creativity in performing assigned duties. Maintain teamwork to ensure a continuous and efficient workflow within the division. Create and maintain a positive office atmosphere that fosters respect and collaboration. Set Up Student Access to Adult Education Approved Distance Learning Programs. Enter students names and demographic data and other set-up data into the program. Set Up and Maintain Shared Drive Attendance Documents. Create and populate templates for tracking student attendance in a shared file. Communicate with Program Division and College Personnel. Prepare copy file and distribute materials electronically and in hard copy as needed including form letters memos syllabi curriculum materials minutes proposals reports etc. Communicate with supervisor and staff in a timely factual clear concise and meaningful manner. Process and distribute program mail to the central mail room and return incoming mail to the division; sort and distribute mail as needed. Provide support for program students staff and faculty with required paperwork technology needs office tasks and other organizational tasks as needed. Assist with the logistics of activities such as student orientations assessments workshops and events. Promote a Culture of Belonging Support and promote an environment of belonging where all students faculty members and college employees feel welcomed valued and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the Colleges policies and programming related to access fair employment and equal opportunities for all.
Minimum Qualifications
High school graduate or equivalency. Two (2) years of administrative assistant/clerical experience OR One (1) year of office experience plus one (1) year of related training.