Assistant Manager, Jira Expert

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Assistant Manager Jira Expert
We are looking for an experienced professional with Jira implementation expertise in creating Kanban and scrum boards

Responsibilities
Brainstorm the components and hierarchy needed in the boards after understanding the structure of DS&O team and the kind of work each team does
Suggest improvement ideas and brainstorm on what is working/not working for the team with the client
Create and share automated reports that gives a clear idea on where and how time is being spent by the team (capacity planner)
Clients expectation is to see innovative visuals/story telling - cumulative charts team velocity canned charts
Become a trusted working partner for the stakeholder understanding the problem currently being faced and develop efficient solutions for it proactiveness and responsiveness is key to this role
Drive adoption of JIRA within the DS&O team and eventually for the complete I&A team (if the resource and Abheer are successful in convincing management and justifying the need for it)
Work closely with team leads and understand their team structure ways of working and utilization
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in Engineering/Science/MBA
Hands on experience of working with Jira creating Kanban and Scrum boards
Ability to understand client requirements around Jira implementation and reporting
Preferred Qualifications/ Skills
Ability to work proactively to understand client requirements
Good communication skills
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.