Medical Biller - Virtual Assistant
Medical Biller - Virtual Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is a remote position.
Virtual Rockstar is hiring a skilled and dependable Medical Biller to join the remote team supporting a functional medicine practice based in Kansas. This role is perfect for someone who is passionate about accurate billing excellent patient support and helping a clinic operate smoothly behind the scenes. If you thrive in a purpose-driven faith-affirming environment where wellness and integrity go hand in hand read on.
About our client:
Our client is a growing functional medicine practice providing holistic healthcare with a focus on wellness restoration and patient empowerment. They are committed to delivering care with excellence integrity and accessibility to patients across Kansas. Their work is deeply rooted in the belief that every person has the potential to thrive physically emotionally and spiritually.
The practice includes multiple providers offers IV therapy draws cash-pay labs in-office and maintains a dynamic supportive team environment.
As the Medical Biller you ll play a vital role in ensuring smooth and compliant billing operations assisting with administrative tasks and serving as a point of contact for patients and insurance providers. You will work closely with the in-office administrator and clinicians helping the team stay focused on patient care by taking ownership of critical backend responsibilities.
Responsibilities
Medical Billing & Insurance Coordination
Process and submit claims to insurance providers using Optum billing software.
Follow up on unpaid or denied claims; review and file appeals as needed.
Post insurance and patient payments accurately; track account balances.
Ensure compliance with billing codes documentation and healthcare regulations.
Generate and deliver billing reports for clinic management.
Verify patient insurance coverage and benefits.
Obtain pre-authorizations for procedures and document status updates.
Liaise with insurance companies to clarify coverage or resolve discrepancies.
Explain insurance benefits to patients and answer related questions.
Administrative Support & Patient Communication
Answer phones and respond to patient inquiries 1 2 days/week when the clinic is closed.
Review triage and assign faxes appropriately within Charm EHR.
Create and manage letters/forms for medical necessity referrals and authorizations.
Coordinate referrals from other healthcare providers.
Help maintain accurate and updated patient records including insurance documentation.
Ensure patient privacy and data security in compliance with HIPAA regulations.
Scheduling & Patient Support
Assist with new patient scheduling and follow-up coordination.
Handle appointment rescheduling and maintain an updated waitlist.
Coordinate telehealth appointments and support virtual visit logistics.
Tools Youll Use
Charm EHR (Electronic Health Records)
Optum (Billing software)
Square (Cash services processing)
Bluefin (Payment processing for patient visits)
Requirements
Required:
At least 2 years of experience in medical billing and insurance follow-up.
Working knowledge of insurance verification claims processing and prior authorizations.
Familiarity with HIPAA compliance and healthcare confidentiality best practices.
Proficient in using EHR and billing software (Charm experience preferred).
Strong organizational skills and a high level of accuracy in data entry.
Excellent communication skills and the ability to collaborate with both patients and clinic staff.
Ability to work independently think critically and take initiative without constant supervision.
Preferred:
Previous experience in functional or integrative medicine settings.
Comfortable working within a faith-based or purpose-driven workplace culture.
Experience with medical documentation such as letters of medical necessity and referrals.
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.
Employment Type
Full Time
