This is a remote position.
Schedule:
- 40 hours per week Monday to Friday 9:00 AM to 6:00 PM
- Client Timezone: USA - EST
Client Overview
Join a dynamic healthcare and wellness company that s at the forefront of patient care innovation. This growing organization is dedicated to improving health outcomes through cutting-edge technology and compassionate patient services. You ll be working with a team that values excellence in healthcare delivery and is committed to making a meaningful difference in patients lives. The company leverages modern healthcare technology platforms and maintains high standards for patient interaction and care coordination.
Job Description
We re seeking a dedicated Healthcare Virtual Assistant to join our remote team and play a crucial role in supporting our healthcare operations. In this position you ll be the bridge between patients and healthcare providers ensuring seamless communication and efficient administrative processes. You ll work with state-of-the-art electronic health record systems and patient management platforms while contributing to improved patient experiences and operational excellence. This is an exciting opportunity to develop your healthcare industry expertise while making a direct impact on patient care quality in a supportive technology-forward environment.
Responsibilities
- Manage and maintain electronic health records (EHR) systems with precision and attention to detail
- Facilitate clear and compassionate communication with patients regarding appointments follow-ups and healthcare coordinatio
- Collaborate effectively with healthcare providers to ensure smooth patient care workflows and optimal outcome
- Create and manage medical documentation using proper medical terminology and industry-standard healthcare protocol
- Utilize GoHighLevel (GHL) platform for comprehensive patient management and communication initiative
- Provide exceptional patient support with empathy professionalism and patience during all healthcare interaction
- Handle administrative tasks that support the overall efficiency of healthcare operations
Requirements
- Demonstrated proficiency in medical terminology and healthcare documentation standards
- Hands-on experience with electronic health records (EHR) systems and healthcare technology platforms
- Excellent communication skills with proven ability to interact professionally with patients and coordinate effectively with healthcare providers
- Working knowledge and proficiency in GoHighLevel (GHL) platform
- Strong ability to work independently while managing time effectively in a remote environment
- Exceptional problem-solving skills with capability to handle unexpected situations calmly and efficiently
- Natural empathy and patience when dealing with patients and their healthcare concerns
- Commitment to maintaining confidentiality and adhering to healthcare privacy standards
Independent Contractor Perks
- Permanent work-from-home
- Immediate hiring
- Steady freelance job
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