Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries including banking & financial services insurance retail higher education food healthcare and manufacturing.
Role:
- Analyze incoming tickets and requests related to insurance forms ensuring business needs are captured comprehensively.
- Perform forms mapping ensuring that complex forms align with business and regulatory requirements.
- Collaborate with stakeholders to clarify and document business needs form workflows and compliance requirements.
- Ensure that forms adhere to insurance industry standards and align with legal and regulatory requirements.
- Manage and prioritize multiple tickets providing status updates to relevant stakeholders.
- Provide documentation and support related to forms for business and operational teams.
Requirements
Required Skills and Experience:
- Strong understanding of insurance forms architecture including declarations schedules endorsements and exclusions.
- Proven experience working with complex forms including multi-state variations layered coverage forms and conditional endorsements.
- Familiarity with regulatory filings and form compliance requirements across states.
- Excellent analytical communication and documentation skills.
- Ability to work independently with minimal supervision and collaborate across cross-functional teams.
- Experience with policy administration systems (PAS) and form generation tools is a plus.
- Proficiency in tools like Excel Word ADOWiki or similar BA toolsets.
Preferred:
- Experience working on PAS modernization or transformation initiatives.
- Knowledge of other commercial insurance lines (e.g. Property Auto) is an added advantage.
- Understanding of forms library management and version control processes.
Benefits
Remote working
Qualifications: Bachelor s Degree preferred (preferably in MIS, IT, or Business) 8-10 years experience preferred Excellent problem solving and analytical skills Experience writing business requirements and functional specs Demonstrated knowledge of SDLC Experience with UI/design specs/wireframes Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access) Knowledge of UML and BPMN Knowledge of activities, tasks, practices and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements Knowledge of formal methodologies for planning and executing application development, enhancement, or support Knowledge of tools and techniques for design, development, and support of Client/Server applications Ability to write business requirements and functional specifications Strong writing and communication skills. Strong customer service orientation (responsive, consultative, collaborative and accurate). Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions. Strategic thinking; Applies organizational acumen to identify and maintain focus on key success factors for the organization. Superior attention to detail. Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities. Ability to work effectively as part of a team.