Sr. Learning Operations Specialist

The Role

Joining Moderna offers the unique opportunity to be part of a pioneering team thats revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases.

As an employee youll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide contributing to global health initiatives.

Modernas commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients lives worldwide.

Moderna is solidifying its presence within our international business services hub in Warsaw Poland a city renowned for its rich scientific and technological heritage. This hub provides critical functions meeting the growing demand of Modernas global business operations. Were inviting professionals from around the world to join our mission and contribute to the future of mRNA medicines.

As a key member of our Global Learning & Development (L&D) team you will ensure operational excellence across enterprise-wide learning programs at Moderna. This highly visible role supports a global learner population anchoring flawless delivery and continuous improvement of strategic initiatives like ModernaONE onboarding AI Academy Manager Academy and Corporate Core compliance training. You will own end-to-end learning operations from logistics and scheduling to SuccessFactors LMS administration and data governance. Your white-glove customer support analytical rigor and system fluency will ensure every learning experience runs smoothlywhile your automation mindset drives efficiency at scale. With flexible office-based presence in Warsaw youll collaborate globally while staying close to the forefront of digital learning and GenAI tools.

Heres What Youll Do

Your key responsibilities will be:

• Orchestrating the daily delivery of global learning programsmanaging intake rosters schedules room/virtual setup facilitator coordination and logistics.

• Collaborating with Learning Partners and Program Managers to draft communications distribute reminders and manage learner experience logistics.

• Administering the full lifecycle of learning objects programs curricula and automated assignments in SAP SuccessFactors; uploading SCORM packages managing user libraries and ensuring audit-readiness.

• Leading first-level support by triaging inquiries via ServiceNow and shared inboxes resolving LMS access/ticket issues and maintaining FAQs and user job aids.

Your responsibilities will also include:

• Gathering feedback and LMS analytics to refine program content delivery methods and workflows.

• Performing data audits and reconciling anomalies to uphold compliance standards.

• Onboarding vendors and facilitatorssetting up access managing documentation and ensuring smooth contracting and invoicing workflows.

• Generating rosters certificates and digital credentials for global training sessions.

• Supporting procurement tracking and L&D budget operations.

• Proactively identifying automation opportunities and process improvement across all operational touchpoints.

• Providing ad hoc support to help scale a seamless world-class global learning experience.

The key Moderna Mindsets youll need to succeed in the role:

• We digitize everywhere possible using the power of code to maximize our impact on patients.
  In this role your expertise in SAP SuccessFactors and automation will ensure we scale smartlystreamlining and digitizing global learning operations to deliver a faster better learner experience.

• We behave like owners. The solutions were building go beyond any job description.
  Youll take full ownership of global L&D operations anticipating issues before they arise and driving cross-functional improvements that enhance service excellence far beyond the task list.

Heres What Youll Need (Basic Qualifications)

• Minimum 2 years Corporate and/or Learning and Development experience

• Experience with Microsoft Office Word Excel Outlook and PowerPoint

• Experience as an administrator in SAP SuccessFactors LMS

• Bachelors degree or equivalent in experience required

Heres What Youll Bring to the Table (Preferred Qualifications)

• Excellent written communication public speaking and collaboration skills

• Ability to prioritize plan and manage multiple projects concurrently

• Ability to multi-task effectively in a fast-paced environment

• Demonstrated teamwork initiative and the ability to accomplish tasks independently with minimal direction and continuous process improvement efforts

• Comfort with ambiguity and flexibility to respond skillfully to rapidly changing priorities

• Exceptional project management skills

• 3 years of experience in learning program delivery

• Demonstrated understanding of procurement quoting and purchasing processes as well as relationship management.

• Experience with learning development tools (i.e. LMS LXP Articulate Canva)

• Strong facilitation skills

• A desire to make an impact as part of a high-growth transformational company that is Bold Relentless Curious and Collaborative.

At Moderna we believe that when you feel your best you can do your best work. Thats why our global benefits and well-being resources are designed to support youat work at home and everywhere in between.

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness nutrition and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off including vacation bank holidays volunteer days sabbatical global recharge days and a discretionary year-end shutdown
• Savingsandinvestments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010 we have aspired to build the leading mRNA technology platform theinfrastructure to reimagine how medicines are created and delivered and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission values and mindsets every day our peopleare the driving force behind our scientific progress and our we are creating a culture of belonging and building an organization that cares deeply for our patients our employees the environment and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer a Fast Company Best Workplace for Innovators and a Great Place to Work in the U.S.

As we build our company we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation teamwork and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn contribute and make a meaningful impact.

If you want to make a difference and join a team that is changing the future of medicine we invite you to visit to learn more about our current opportunities.

Moderna is a smoke-free alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day please apply!

Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry or citizenship ethnicity disability military or protected veteran status genetic information sexual orientation marital or familial status or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories consistent with legal requirements.

Were focused on attracting retaining developing and advancing our employees. By cultivating a workplace that values diverse experiences backgrounds and ideas we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at .