Application Support Engineer (12235)
Application Support Engineer (12235)
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Job Description
AEMO at the Heart of Energy
AEMO is Australias independent energy system and market operator and system planner. AEMOs purpose is to ensure safe reliable and affordable energy today and enable the energy transition for the benefit of all Australians. Australian governments are now committed to a net zero economy for Australia by 2050 and our vision is to enable this. We have the once-in-a-lifetime opportunity to co-design the future of our energy systems and our core values revolve around character commitment and connection. Join us as we contribute to this significant transition in the energy sector.
Digital provides services to internal AEMO business units employees contractors subsidiaries such as AEMO Services external government bodies and market participants.
About the role
The Metering Systems Application Support Engineer is responsible for ensuring that the MDM (Meter Data Management) system is performing the required functions to support the business processes and SLAs. The Metering Systems Application Support Engineer will also test Metering Systems software releases to validate that they have the required functionality reliability security and flexibility. The role provides monitoring and timely response to incidents to prevent impacts to the 24/7 service.
What you will be doing
- Support Meter Data Management system (MDM) running on Cloud technologies (Cosmos Databricks RabbitMQ Azure Function Apps)
- Provide support and triage of issues as required including rotating after-hours support
- Plan and execute testing related to incident resolution and/or enhancements with business owners
- Develop SME knowledge on the system and processes and help improve its robustness
- Review delivered test suites from our vendors or projects contributing to improving these where required
- Analysis of requirements and specifications to develop Requirements Traceability Matrix
- Creating efficient test data to establish baseline and reusability of the same data set.
What you will bring to the role
Education/ Certificates
- Tertiary qualifications in Computer Science or Engineering equivalent are required
Experience and Knowledge
- Experience with Cosmos Databricks and Azure highly regarded
- Knowledge of RabbitMQ Service Now Confluence/JIRA
- Experience working in the National Electricity Market (NEM) would be beneficial
- Around 4 7 years experience in: Software testing experience
- API Testing experience and associated tools (Postman SoapUI etc)
- Familiarity and experience in Test Management tools (Practitest JIRA etc)
- Experience in testing Web based / Client server applications / Batch applications.
- Strong manual testing background.
In return some of our benefitsto you
- Flexible working: work from home part timejob share hybrid optionsand additional leave options
- Professional development via projects industry networksjob rotation study assistance and more.
- Give back with up to 4 days of volunteering leave per year.
- Reward your hard work with annual performance bonuses (subject to eligibility).
- Embrace a healthier you with our wellness program discounted health insurance gym perks and our comprehensive Employee Assistance Program (EAP).
About Our Process
AEMO values diversity and inclusivity in the workplace welcoming applications from all backgrounds without regard to age disability gender sexual orientation parental status race religion and our First Nation peoples. We are dedicated to accommodating applicants needs during the application or interview process simply let the us know by emailing us at
If you would like to know more about working at AEMO please check out our careers page for more information.
Employment Type
Unclear
