drjobs Venue IT Support Representative

Venue IT Support Representative

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Bristow, OK - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Summary:

Responsibilities:

As a Venue IT Support Representative the successful candidate will

Provide onsite IT troubleshooting assistance as needed to venue administrative operations and production staff.

Identify track and help to resolve persistent issues and ensure venue technology problems issues or needs are reported to appropriate remote support or service delivery teams following established escalation procedures.

Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology

Be the onsite contact and provide guided access for visiting IT service or support providers

Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on day of show.

Provide proactive day of show IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans.

Assist with deployment inventory management and maintenance of onsite IT equipment including POS terminals.

Develop demonstrate and leverage a comprehensive understanding of venue network connectivity and deployed technologies.

Participate as needed with seasonal IT preparation and validation as well as shutdown and winterization.

Assist with the extension of existing venue IT infrastructure or implementation of new infrastructure to support special events such as festivals or private events.

Requirements:

Experience with and in-depth knowledge of Apple iOS MS Windows and network technologies is preferred

Strong communication skills (oral and written) paired with a professional communication style

Self-motivated capable of independent reasoning and troubleshooting

Highly organized and strong attention to detail

Must be a reliable and dependable team player with ability to work independently and under little supervision

Must be able to adapt to a constantly changing and at times stressful work environment

Must possess a valid drivers license access to a reliable vehicle and a clean driving record

This position requires flexibility with scheduling; including the ability to accommodate evening and weekend on-call shifts holidays as well as extended hours for events and summer festivals. Availability to consistently provide event support is a requirement of this role.


Required Experience:

Unclear Seniority

Employment Type

Part-Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.