Reconstruction Project Coordinator
Reconstruction Project Coordinator
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Job Description
- 401(k)
- Company parties
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Want to be a Difference Maker We provide homeowners peace of mind so they can focus on what matters most!
Come work as a Reconstruction Project Coordinator with Paul Davis Restoration and you too can become a Difference Maker. Our Project Coordinators assist both residential and commercial customers who have experienced property damage due to floods fire mold wind broken pipes or malfunctioning appliances. We are looking for dedicated individuals who can provide extraordinary care serving others in their time of need. This is an extremely important role in our company and we are looking for the best of the best to fill it. We take pride in looking for Professional Hard Working and Reliable individuals to be part of our Difference Maker Team!
About Us:
We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service dynamic decision-making and leadership we have the tools to continue our rapid growth. Our team puts emphasis on being Difference Makers by living our Vision Mission and Values to be more than just a service provider! The Paul Davis heritage is based around a can-do attitude innovation and outstanding customer service.
What does a Reconstruction Project Coordinator with Paul Davis do:
- Responsible for clear and efficient project communication with the customer and Paul Davis.
- Monitors customer/homeowner experience on a day-to-day basis throughout entirety of job.
- Work closely with Mitigation Project Coordinator to ensure smooth hand-off between departments.
- Ensure that all QA/Warranty work is completed as it arises.
- Update all job management software and files.
- Assist in the customer/homeowners selections process.
- Professionally handle all concerns and complaints in a timely manner.
- Ensure jobs are started promptly and secure necessary permits.
- Work closely with Project Managers to ensure thorough and accurate project documentation.
- Review and validate job site documentation including expense tracking.
- Oversees schedules to include monitoring status and carrier SLA compliance.
- Deliver job file for closing to Reconstruction Manager.
- Collaborate and assist with other departments as needed.
- Provides input to Reconstruction Manager based on customer experience and technician performance.
- Professionally represent the Paul Davis Vision and Values.
- Maintain professionalism in a fast-paced customer-focused environment.
- 1-2 years of proven experience in data entry or a relevant role
- High School diploma or equivalent
- Restoration industry experience is a plus but not required
- Highly organized and attention to detail
- Ability to multi-task and prioritize
- High level communicator
- Proficient in Microsoft Office & Excel
- Problem-solving skills
- Must be a strategic thinker adaptable and have a strong sense of immediacy.
- Performance versus annual goals
- Quality of overall individual and company performance
- A typical shift for this position is 7:30am 4:30pm Monday Friday
- Requires willingness and ability to participate actively in rotating in-call shifts; operating in a dispatch and data entry role.
Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Required Experience:
IC
Employment Type
Full-Time
