Senior Identity Engineer - SNOW (ITSM)
Senior Identity Engineer - SNOW (ITSM)
Posted on :
10-06-2025
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1 Vacancy
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Job Description
Role -SNOW - ITSM Developer
Location - Bangalore
Key Responsibilities:
Location - Bangalore
Key Responsibilities:
- Design and develop customized solutions within the ServiceNow platform including core ITSM modules: Incident Problem Change Request Knowledge and CMDB.
- Implement workflows business rules client scripts UI policies UI actions notifications and other platform capabilities.
- Integrate ServiceNow with other internal systems via APIs web services (REST/SOAP) and third-party integrations.
- Participate in architectural discussions and provide recommendations on ServiceNow best practices and platform enhancements.
- Perform upgrades and patching of the ServiceNow platform ensuring minimal impact to business operations.
- Analyze complex business requirements and transform them into technical specifications and scalable ServiceNow solutions.
- Collaborate with cross-functional teams including Process Owners IT Support and Operations teams.
- Create and maintain technical documentation user guides and training materials.
- Provide day-to-day support and troubleshooting for existing ServiceNow modules and configurations.
- Ensure compliance with ServiceNow development standards security policies and governance frameworks.
- Bachelors degree in Computer Science Information Technology or related field.
- 5 years of hands-on experienceas a ServiceNow Developer with a focus on ITSMmodules.
- Strong experience in ServiceNow scripting (JavaScript) UI customization and development.
- Solid understanding of ITIL framework and IT Service Management principles.
- Experience with ServiceNow Flow Designer IntegrationHub and third-party integrations.
- Familiarity with CMDBdesign and discovery tools.
- Experience with ServiceNow Reporting Performance Analytics and Dashboards.
- Experience in managing ServiceNow updates patches and upgrades.
- ServiceNow Certified System Administrator (CSA) certification required.
- Preferred: Additional ServiceNow certifications such as Certified Application Developer (CAD)or ITSM Implementation Specialist.
Simeio is an equal opportunity employer. If you require assistance with completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to any of the recruitment team at or 1 .
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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