Senior Locksmith

Department: Executive Administration

Classification: Trades Technician 3

Job Category:Classified Staff

Job Type:Full-Time

Work Schedule:Full-time (1.0 FTE 40 hrs/wk)

Location: Fairfax VA

Workplace Type:On Site Required

Pay Band:03

Salary:Salary commensurate with education and experience

Criminal Background Check:Yes

Financial Background Check: Yes

Motor Vehicle Records Check: Yes

Works with Minors check: Yes

About the Department:

The primary purpose/objective/mission of the Division of Public Safety is to support the mission of the University Police Department by providing a safe and secure environment for all university employees students and visitors as they pursue their daily work and study activities consistent with the laws of the Commonwealth and the policies of the University. The Department will work collaboratively with academic and administrative units individuals and organizations in furtherance of the mission of the University.

About the Position:

The primary purpose of the Senior Locksmith is to develop maintain and install door lock hardware systems both electronic and physical for the university community incorporating OMNI master and grand master key systems for all George Mason University properties. Works with electronic access control technicians as required.

Responsibilities:

Installs Repairs and Maintains Mechanical Locks:

• Performs general locksmith duties in a timely and efficient manner to include safe repair and combo changes emergencies lock outs master-keying re-keying installation and repair of all types of locks including mortise lock rim cylinders pad locks file cabinets locks duplication etc.;
• Responsible for maintaining over 2000 stand-alone access control systems including OMNI lock systems and the V Series keypad;
• Programs maintains and keeps an updated audit on all of these units; and
• Assists with generating and installing master key systems in new construction and renovations.

Maintains and Provides Upkeep of Equipment Inventory and Work Order Records;

• Assists in the coordination of all work orders for lock repairs and access reader repairs;
• Audits inventory and orders supplies for lock shop when required;
• Manages and addresses work order assignments in a timely and efficient manner;
• Ensures invoices and charge-backs are correctly processed and reconciled;
• Accepts written and verbal reports regarding access control issues identified on George Mason University properties and campuses;
• Produces written reports emails and statements when requested;
• Completes assigned work tickets with adequate detail; and
• Keeps supervisors informed of access control issues affecting customers.

Provides Customer Service and Assistance to Staff and Customers in Troubleshooting Lock and Key Systems:

• Conducts all work in a timely manner in accordance with established George Mason University lock shop standards and policies with a focus on accuracy customer service and maintaining security;
• Reviews and maintains a working knowledge of all department policies and university policies pertaining to all relevant key and lock installation best practices and policies;
• Coordinates and communicates with university departments and contractors as a representative of the George Mason University Physical Security unit to work with scheduling installation for access control systems;
• Meets with and provides assistance to staff and faculty in the type of lock necessary to provide the best security and safety for their areas; and
• Provides guidance and assistance for vendors or contractors.

Assists with Maintaining Electronic Access and Key Control Systems:

• Provides assistance and support to Access Control and Key Control units when requested;
• Maintains basic knowledge and is familiar with electronic access control systems for both networked and stand-alone locks; and
• Periodically provides assistance with key cutting duties in conjunction with Senior Key Control Specialist or designee.

Performs Other Related Duties as Assigned:

• Practices personal accountability and follows code of conduct laws policies and procedures and is in compliance with training and certification required of position;
• Reviews follows and maintains a working knowledge of all laws state university and department policies;
• Complies with policies safeguarding confidential/sensitive information;
• Follows the departments professional standards and code of conduct;
• Follows assigned work schedule and requests enrolls in and attends training when required; and
• Reports to work during emergencies/call-back as an essential/designated employee.

Required Qualifications:

• High school diploma or equivalent;
• Generally 1-2 years of related experience;
• Knowledge of technical door and locksmith trades;
• Knowledge of locksmith practices and terminology;
• Knowledge of master keying and master key systems;
• Possess locksmith skills consisting of key cutting ability;
• Computer skills to include technical skills of current applications and databases;
• Excellent interpersonal problem solving and verbal/written communication skills;
• Excellent public relations/customer service skills;
• Demonstrated ability to install repair and rekey locks;
• Ability to pass a rigid background check to include a polygraph;
• Ability to communicate respectfully to internal and external customers appreciate diversity and respect differences and maintain confidentiality;
• Ability to work with teams or independently with minimal supervision at times;
• Ability to work independently and solve problems involving many variables;
• Other attributes include having a dependable work ethic and a high level of integrity honesty and accountability;
• Must be willing to serve in an on-call capacity when required;
• Possess a bonded locksmith and safe lock servicing certification Foley Belsaw certification advanced locksmith certification best certified in keystone 600 master keying product ASSA ABLOY BEST Von Duprin Schlage Sargent and/or DCJS Locksmith certification or be able to obtain such certifications; and
• Must currently possess an appropriate active valid motor vehicle operators license that meets all of GMUs requirements for operating state vehicles and equipment under Masons Vehicle Use Policy 1411 The Office of Risk Management reserves the right to review the drivers licenses and Motor Vehicle Reports (MVRs) of all candidates selected with employment contingent upon a favorable review.

Preferred Qualifications:

• Vocational or technical training in related field; and
• Generally 2 years of related experience.

Instructions to Applicants:

For full consideration applicants must apply for theSenior Locksmith at July 11 2025. Complete and submit the online application to include three professional references with contact information and provide a cover letter and resume for review.

Posting Open Date: June 6 2025

For Full Consideration Apply by: July 11 2025

Open Until Filled:Yes