NSW D&T Technical Support Officer
NSW D&T Technical Support Officer
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Job Description
Job Description:
Role title: Technical Support Officer
Role type: 12-month Fixed Term Full Time
Department and location: Digital & Technology team. Sydney Group Office Woolloomooloo
Salary: $75000 $85000 super
Better and fairer care. Always.
We are St Vincents Health Australia Australias largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857 our 30000 healthcare superheroes operatepublic and private hospitals residential aged care community and virtual care and outreach programs.
About the role
Be part of a busy and collaborative team providing first and second-level technical support for computer systems software and hardware issues both remotely and face-to-face.
Troubleshoot monitor and restore personal computers and devices connected to the network
Deliver high-quality client service managing issues with integrity compassion and timely resolution
Work from various sites (Woolloomooloo Darlinghurst North Sydney) to resolve technical incidents
Participate in the after-hours on-call roster which can often be around 25 calls per fortnight in some instances
About you
Current Australian drivers license and reliable vehicle is MUST
Certificate IV in Information Technology Support (or equivalent IT qualification)
Experience in a busy Help Desk/Service Desk role in a medium to large organisation
Strong knowledge and skills in PC hardware and associated devices
Good understanding and associated skills in networking.
Must be able to commit to fulltime hours including after-hours on-call requirements as detailed above
Why work at St Vincents
Join us on our mission to provide care to all including the most at-risk people in our community
Discounted access to many gyms for you and your family with Fitness Passport
Access to discounted private health insurance with Medibank
Access to a salary sacrifice program (smart salary). Make a proportion of your salary tax-free!
Committed to financial support for educational development scholarship programs paid study leave
Sponsorship / work rights for Australia
Please note visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
How to apply
The closing date for applications is Sunday 22nd June 2025.
Please submit your resume and a brief cover letter highlighting how your interest skills and experience align with the role.
Respectfully this role is not open to recruitment agencies.
Closing Date:
22 June 2025 11:59pmReconciliation Action Plan:
At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information visit https:// or get in contact at
View Reconciliation Action Plan
Code of Conduct:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
