Senior Manager, UI Engineering
Senior Manager, UI Engineering
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Salary Not Disclosed
1 Vacancy
Job Description
What you get to do in this role:
- Show off your skills UI/UX that solves customer issues
- Engaging with IT application product owners at a strategic level
- Collaborating with our experience organization to stay aligned on product direction
- Close alignment with our Customer Liaison team who conduct customer research and feedback
- Creating end-to-end detailed design deliverables as a series of experience maps storyboards wireframes and interactive prototypes
- Coordinating and integrating the work of fellow designers for a seamless and unified experience
- Planning and executing usability testing to validate design
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- In using AI Productivity tools such as Windsurf Cursor Etc
- 7 years of experience in UX or interaction design with heavy emphasis on solid human-centered design methods
- An inspiring portfolio showing us how you have researched and crafted great experiences seeing them through to released products
- Ability to understand and distill complex problems into elegant informed solutions
- Ability to articulate and champion your design solutions based on human-centered design principles and incorporating research data
- Expert with design tools (e.g. Sketch Adobe XD) to produce wireframes and high-fidelity interactive prototypes
- Relentless pursuit of experience perfection working in an iterative and agile development environment
- Excellent teamwork and communication skills to effectively collaborate with multi-functional and multi-disciplined teams
- High level of initiative and a make it work ethos to successfully bring a product design from conception to launch with minimal supervision
- Expertise in one or more of the following product spaces: IT Security Management IT Operations Management Security Operations HR Service Delivery Customer Service Management (CSM) or Finance & Legal
- Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines is a plus
Bonus Points:
- Experience mentoring designers or leading design teams
- Experience defining or working with a robust design system
- Experience working in enterprise software
- Experience facilitating design thinking workshops
- Experience working with global collaborators across time zones
JV20
For positions in this location we offer a base pay of $146400 - $256200 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
