Infosys is seeking Unified communication Lead where you will interface with key stakeholders and apply your technical proficiency across various aspects of Data Center and Networking. As a Network Lead you will play a critical role in managing Infrastructure and Data Center environments critical to operating Cisco Unified Communications applications. Your primary responsibility will be to provide Tier 3 Service Assurance services to both internal and external will also be responsible for designing and implementing new network designs to solve for our clients requirements.
Required Qualifications:
Candidate must be located within commuting distance of Milpitas CA or willing to position may require travel in the US.
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years experience working with and understanding WAN routing protocols such as BGP Cisco Router configurations and Firewall configurations.
Experience with multiple network environments with a focus on Cisco devices.
Executed system testing and solutions testing demonstrating proficiency in handling intricate end-to-end environments.
Experience in build/modify/migrate/support Cisco Unified Communications infrastructure environment including UCS Servers Call Manager associated tools and network components.
Experience doing Customer service modifications at application/feature level across Cisco Unified Communication and Collaboration solution components
Experience working with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data
Experience working with Data Center teams on troubleshooting and debugging hardware/software components.
Experience in automation and scripting with a focus on data center equipment.
Preferred Qualifications:
Knowledge of Agile methodology
Excellent Analytical and Communication skills
Ability to work in a team in diverse/ multiple stakeholder environment
Logical thinking and problem-solving skills along with an ability to collaborate
Experience and desire to work in a Global delivery environment
Certifications: CCNP (Data Center) or equivalent experience preferred.
Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:-
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident Critical Illness Hospital Indemnity Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.