Fraud Analyst
Fraud Analyst
Posted on :
09-06-2025
Employer Active
1 Vacancy
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Job Description
Help empower our global customers to connect to culture through their passions.
Youll be joining a fast-moving and diverse team of dedicated individuals who work together to safeguard StockXs marketplace customers team members and inventory worldwide. Youll be helping develop the roadmap and support the execution of operations for the Safety & Trust team at StockX. This role is on the Safety & Trust team and will work cross-functionally with stakeholders in Market Integrity Product Engineering Brand Protection Operations Customer Support and Information Security.
What youll do
- Identify fraudulent situations by reviewing suspicious activity reports and/or alerting systems and initiating remediation actions.
- Thoroughly investigate leads on possible fraud provided by both internal and external clients.
- Use data-driven points to identify fraudulent patterns and take preventative measures.
- Provide detailed analysis and reporting on fraudulent activity for supervisors and key stakeholders.
- Review Fraud queues promptly to ensure efficiency for orders or users needing further review.
- Maintain clean and detailed record keeping of instances of Fraud and losses sustained by StockX.
- Collaborate cross-departmentally to identify new areas of fraudulent activity and take preventative measures.
- Provide feedback and assistance to additional departments in instances of possible fraud.
- Provide analysis to fraud prevention partners and related vendors on new trends or actions needing to be taken to prevent fraudulent activity.
- Facilitate regular meetings with vendors or other departments to update on current fraud trends.
- Review and assist in the development of suspicious activity/exception alerts to identify fraudulent or suspicious activity.
- Use detailed fraud detection methods to make informed decisions on StockX orders status and users status.
- Thoroughly investigate all payment disputes and provide detailed analysis of identified dispute-related trends.
- Investigate and analyze chargeback patterns and trends to deploy fast remediation efforts
- Review and investigate fraud and chargeback reports to help proactively identify trends and deflect possible fraud and chargebacks.
- Review fraud and policy abuse trends in the industry and apply knowledge to proactively prevent risk.
About you
- Experience in fraud analysis customer support investigation chargebacks or related fields.
- Excellent written and verbal communication skills
- Proven analytical problem-solving and project management skills
- Ability to multi-task with attention to detail
- Ability to cooperate across organizational/department boundaries to reach mutual goals
- Ability to successfully pass a background investigation and drug test
- Consent to recurring background investigations at the discretion of senior management
- Physical ability to travel and remain physically attentive to security and investigative needs StockX faces worldwide
- Must be able to maintain composure in stressful situations and confidentiality of sensitive information
- Proficiency in using data analysis and computer-based tools such as Google and Microsoft Office Suite and similar products
- Creativity flexibility and ability to work in a fast-paced environment with constantly changing tasks and priorities
Nice to have skills
- Familiarity with StockX operations
- Investigative experience in corporate environments
About StockX
StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers apparel accessories electronics collectibles trading cards and more. StockXs powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand adidas Nike Supreme BAPE Off-White Louis Vuitton Gucci; collectibles from brands including LEGO KAWS Bearbrick and Pop Mart; and electronics from industry-leading manufacturers Sony Microsoft Meta and Apple. Launched in 2016 StockX employs 1000 people across offices and verification centers around the world. Learn more at .
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However this job description is not intended to be an exhaustive list of qualifications skills efforts duties responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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