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Ahold Delhaize USA a division of Netherlands-based Ahold Delhaize is the parent company for Ahold Delhaizes U.S. companies including its local brands Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop and the U.S. services companies Retail Business Services Peapod Digital Labs and ADUSA Supply Chain. When considered together the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation operating more than 2000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
Position Summary:
As a dispatcher you will manage and direct work activities of drivers and coordinate the flow of goods to our retail stores efficiently safely and legally for our business. You will serve our customers efficiently and consistently while reducing the cost of deliveries through proper driver and equipment assignments and effectively routing inbound and outbound loads. You will use your skills to reduce road costs through innovate routing decisions which directly affect transportation revenue lines.Duties and ResponsibilitiesCall stores to notify them of delivery schedule changes delays early arrivals or any conflicts with accurate scheduling of deliveries
Dispatch available grocery/perishables loads and maintain delivery logs for all delivery tickets and outbound/inbound loads as drivers return with delivery tickets to ensure accurate flow of dispatch operations and on time arrivals and departures
Assist drivers when needed Set up salvage pick-ups when needed
Complete any required reports assigned
Effectively manage all aspects of work through use of the Transportation System
Coordinate with several work units to balance and reach projected daily workloads with contract carriers including LTL & TL freight.
Act as a key contact person for all outside customers interacting on a daily basis for scheduling pick-ups deliveries appointments between retail for-hire and backhauls.
Coordinate planning and decision making in order to best aid the flow of operations of various groups throughout distribution
Assist in coordination receipt of priority loads between merchandisers and warehouse
Assist and help resolve payroll hours through clarification of job assignment
Coordinate work flow with other terminals
Meet all corresponding time for department start-ups and dispatch times in order to perform and complete all order routing and setup duties
Coordinate and assist in backhauls scheduling and processing by communicating with vendors perishable and grocery departments concerning unloading.
Communicate with other DCs on backhauls consigned to their facility when applicable
Ensure compliance with Delhaize America standards in the areas of accuracy safety and productivity.RequirementsAble to reach stoop bend and lift up to and including 30 to work in a warehouse environment with varying conditions (i.e. cool temperatures concrete floors powered industrial trucks)*Must be able to work night/day shift.Preferred Qualifications
High School Education
Knowledge of the transportation function along with a working knowledge of DOT regulations and requirementsSkills and Abilities
Excellent customer service verbal and written communication skills
Ability to meet production standards set by the company
Able to use personal computer for data entry and research purposes Highly motivated self-starter and team player with strong attention to detail and the ability to prioritize multiple tasks in a fast-paced environmentWe are an organization that values diversity and encourages all qualified individuals to apply without regard to sex race color ancestry national origin citizenship status religion age marital status (including civil unions) military service veteran status pregnancy (including childbirth and related medical conditions) genetic information sexual orientation gender identity legally recognized disability domestic violence victim status or any other characteristic protected by law.
Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities including you have a disability and require assistance in the application process please email
At Ahold Delhaize USA we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness respect and dignity. We provide an equal opportunity workplace committed to hiring training compensating and promoting persons based on their talents and abilities and without regard to race religion color national origin gender sexual orientation age family status veteran status disability status or any other applicable characteristics protected by law.
Full-Time