Patient Care Advocate and Authorization Specialist
Patient Care Advocate and Authorization Specialist
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Job Description
Ocean Beach Health is seeking a full-time Patient Care Advocate and Authorization Specialist!
Build your career with us! We believe in collaborative mentorship in a family feel atmosphere. We are a mission driven non-profit where we provide compassionate patient focused care for our community. We value our staff and our community and it shows! Unlike the big corporations we have the time to invest in you and your future. Working for a non-profit also means you would qualify for the Public Service Loan Forgiveness program.
Our website: Ocean Beach Hospital - Health Care for Long Beach Ilwaco Oceanview Ocean Park Seaview Chinook
In addition to being part of our amazing staff you would have the pleasure of living here! The Long Beach Peninsula in beautiful Pacific County is located in the very southwest corner of Washington state. Its an easy and scenic drive from both Portland and Seattle as well as a classic Highway 101 destination and part of two scenic byways.
Plan your trip to the Washington Coast - Visit Long Beach Peninsula
Why should you choose us
- Excellent medical dental and vision insurance.
- 5 weeks of PTO in your first year.
- 9 paid holidays.
- 8 volunteer hours per year.
- Short term disability.
- Retirement plans with a 5% employer match after one year.
- Excellent EAP provider.
- And more!
The ideal candidate will have the following:
- High school diploma or equivalent
- Public contact experience that provided the opportunity to develop and demonstrate strong customer service skills
- Experience in efficiently using a computer and accurately entering data
- Excellent communication skills written and verbal
- Experience in making decisions within the scope of responsibility; a record of good judgment and problem-solving skills (preferred)
- Demonstrated ability to work in a team environment (preferred)
- Knowledge of medical terminology and insurance (preferred)
- Knowledge of Medicare and other private insurance guidelines regarding physical therapy authorization
- CPR certification required within 6 months of hire.
The PCA is the first line of communication between the therapists referring providers and the patient. The PCA therefore represents the best part of the department for both the patient and therapists alike. This is accomplished through excellent customer service empathy and professionalism. A patient care advocate will assist in creating a positive rehabilitation environment in which patient centered care is paramount. The PCA will work in conjunction with the therapist to ensure proper continuity and appropriate delivery of care. The PCA is dedicated to each patients clinical financial and emotional welfare. The PCA shall accomplish this mission through efficient and orderly processes for scheduling pre-access screenings and registration of outpatients. The PCA will ensure that complete and accurate registration information is collected patients understand their financial responsibilities and payment options and all incoming telephone calls are promptly and courteously answered and routed to the correct extension within the hospital.
For more information please contact Human Resources at .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
