Platform Engineer II
Platform Engineer II
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Job Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
The Platform Infrastructure Team at Five9 is responsible for building and maintaining the Cloud Infrastructure that supports the development deployment of software hosted by Five9. The platform infrastructure team provides critical Cloud infrastructure tools and resources that enable software developers to build and deploy software more efficiently and effectively
*This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products collaborating with global teammates based primarily in the United States
Role Purpose
As part of the Cloud Platform Engineering team you will be building Five9s Classic on-prem and Modern SaaS platform.
An ideal candidate for us is:
an experienced engineer who is passionate about building high performance cloud platforms with automation-first mindset
a brilliant problem solver and
a creative self-starter.
How You Contribute
Be part of Cloud Platform Infrastructure Team focused on building on-prem and hybrid-cloud solutions.
Build automation capabilities towards common abstractions tools automation for CI/CD and progressive delivery of on-prem and Cloud Native applications.
Enable all Five9 development teams with on-prem and Cloud Native developer workflow conduct developer training and toolset to automate software delivery with a focus on Scale HA.
Design and build secure highly scalable enterprise grade platform services.
Document and communicate clearly of architecture and implementation solutions.
Work closely with product managers architects testers and development teams.
Troubleshoot and support current Cloud platform in production.
Expertise to Debug & Support Production issues.
Skills Competencies and Qualifications
Required:
5 years of professional DevOps / production operations experience.
3 years of Cloud Native application delivery experience.
Hands-on experience with Kubernetes CI/CD tools like GitLab TeamCity.
Intimate knowledge of public cloud infrastructures (GCP - Preferred AWS Azure).
Hands-on experience working on core Cloud services compute storage network virtualization Identity and Access Management (IAM).
Experience in Infrastructure as Code (IaC) to be responsible for building robust platforms using automation.
Knowledge of Linux based systems and runtimes.
Development experience in one or more programming languages - Python Terraform Java etc.
Experience level in Current technology Stack:
HelmK8SIstioGCPAWSGKEEKSTerraform
SRE/DevOps practices or equivalent.
Experience working with at least 1 or more Cloud Provider automation tools.
Other Requirements
This position requires the ability to be On Call.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.
View our privacy policy including our privacy notice to California residents here: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Employment Type
Full Time
