SystmOne Administrator
SystmOne Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Shortlisting is expected to take place on 20th June with interviews on or around 30th June.
Responsible for: N/A
- User Management: add new starters to SystmOne assigning appropriate rights based on their roles. Archive inactive users after three months of non-activity maintaining a clean and secure user database.
- Audits and Compliance: work with the Quality and Safety Officer to conduct audits including medication and prescription checks. Ensure full compliance with GDPR and other data protection regulations safeguarding patient data.
- Reporting and Data Management: set up and manage batch reports supporting end-of-month reporting processes. Assist with data migration and integration with other systems ensuring seamless data flow.
- System Support and Training: train new users on SystmOne and provide ongoing support to existing users. Serve as the primary point of contact for SystmOne-related inquiries and technical issues.
- Technical Support and Development: support the development and amendment of clinical templates within SystmOne. Manage smartcard self-service setup and troubleshoot related issues. Maximise productivity and efficiency using SystmOne. Investigate and expand SystmOne functionality for value and effectiveness.
- Coordination and Communication: liaise with system vendors IT departments and other stakeholders to ensure smooth system operation.
- Actively participate in the SystmOne user group staying updated on best practices and system enhancements.
- Governance & GDPR: support information governance lead with policies and procedures for electronic records. Ensure compliance with information governance standards and GDPR. Actively participate in the data management taskforce group
Care Team Administration
- Undertake administrative duties to support clinic activities and clinical forums including management of the referral panel.
Support the care team with ad-hoc administrative tasks. - Ensure compliance with regulations and standards including maintaining records for audits and inspections.
- Support care team payroll processing specifically around on call enhanced and bank payments.
For all of our roles we expect employees to abide by the expectations set out within the Together for Families Framework (attached). Complying with Together for Families means that we will all act with integrity to ensure we are trusted the people we care for the people we work with and everyone who supports Forget Me Not.
All employees are also expected to undertake any other duties as are within the scope spirit and purpose of the job the title of the post and its grading as requested by your line manager or his/her higher level of authority.
Person specification
Essential skills and experience:
- Strong working knowledge of SystmOne
- Experience with clinical templates and reporting
- Understanding of data flow and system integration
- Experience with auditing and compliance checks
- Solid understanding of GDPR and NHS data protection policies
- Ability to train new users and provide ongoing support
- Strong communication skills and ability to work with all members of the multidisciplinary team in challenging circumstances
- A problem-solving approach that results in sustainable service improvements
- Ability to make sound decisions and escalate appropriately
- Good time management skills
- High standard of accuracy and level of initiative
- Flexibility and able to adapt to change
Desirable skills and experience:
- Experience of involvement in projects
Essential education / qualifications
- Sound educational background (4 GCSEs grade C or above)
Desirable education / qualifications:
- Project Management qualification
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equality and Diversity
- Please note that we are committed to equality and diversity and make the following pledge in relation to our recruitment practices;
- We will actively encourage and support under-represented groups to join us as employees
- We will always interview you if you are an applicant with disability who meets the essential requirements of the job and will provide adjustments to the recruitment process if required.
- We are committed to supporting part time and flexible working; we will consider part time working requests for all our roles
Please click here to view our full equality diversity and inclusion pledge
Required Experience:
Unclear Seniority
Employment Type
Full Time
