DescriptionESSENTIAL DUITIES AND RESPONSIBILITIES:
- Uphold all standards set forth by the Company with regards to customer service customer satisfaction cleanliness and safety
- Ensure all productivity goals set by the department are being met on each shift
- Provide the proper training to each employee and conduct follow up sessions to ensure training is effective
- Schedule appropriately according to business levels to minimize costs and maximize service
- Perform end of shift functions such as payroll ordering scheduling recaps etc.
- Issue performance evaluations positive and corrective feedback disciplinary action etc.
- Keep great employer/employee relationships and keep the lines of communication open
- Interview select and train new Beverage Team Members.
- Adjust rates of pay and hours of work
- Direct the work of Team Members recognize accomplishments perform evaluations and ensure productivity and efficiency of their work
- Handle Beverage Team Member complaints discipline as necessary and provide for safety and security by monitoring or implementing legal compliance matters
- Exemplify our core values family style service our mission and vision
- Exemplify our DEI (diversity equity inclusion) culture
- Perform other job-related duties as assigned
KNOWLEDGE SKILLS AND ABILITIES:
- Must be 21 years of age or older
- Must have excellent written and verbal communication skills
- Ability to speak read write and understand English
- Must be computer literate
- High School diploma or equivalent
- Two years supervisory experience preferred
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Dexterity to utilize tools
- Ability to move quickly
- Subject to bright lights
- Ability to sit stand climb stairs and/or walk for long periods of time
- Work in hot or cold temperatures confined spaces dusty environment
- Constant guest and team member contact
- Ability to reach bend stoop twist hear type and tolerate high noise areas
- Work in outdoor weather conditions (hot/cold)
- Work in second-hand smoke environment
- Push/Pull up to 100 pounds and lift up to 50 pounds
- Accurate money/chip handling
COMPENSATION & BENEFITS:
- $50000 to $55000
- Bi-Weekly Pay Dates
- PTO 401(k) Medical Dental Vision Life & Disability Insurance
Required Experience:
Manager